MSP RMM Release: Dashboard Security Updates, Patch Management Improvements, Agent v10.5.12 GA

We’re pleased to let you know that in this week’s release, we have a set of updates to Two-Factor Authentication and IP Address Verification, to help you roll the enhanced Dashboard security out to your organisation.  This week’s release also includes the improvements to Patch Management highlighted earlier, and we’re promoting Agent v10.5.12 to be the new GA Agent.

The release is currently live in Asia Pacific and Europe. We’ll be updating the US and Americas region soon and post the update on the status blog to let you know when it’s available there too.

Here are the details of what’s in this week’s release… Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

Coming soon to MSP RMM: Patch Management Improvements

We’ve been working hard to make Patch Management more robust and we’re very pleased to line up out next set of enhancements which we plan to publish over the coming week. The upgrades will be pushed out automatically to all agents v9.13.8 and later. No user interaction is required for this.

Here are the planned improvements: Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

MSP Backup & Recovery: Scheduled Maintenance, Thursday 25th May

We will be performing a Cloud Service restart to update our Management Server infrastructure to version 17.5 SP1 on Thursday, 25th May.

Continue reading

Posted in MSP Backup & Recovery, MSP Backup & Recovery service updates, MSP Remote Monitoring & Management service updates

MSP RMM: Scheduled Maintenance, Wednesday 24th May

We’re planning to perform database maintenance to MSP Remote Monitoring & Management on Wednesday, 24th May. The work will affect RMM Dashboard access and services in the European region, specifically in France, Benelux, Ireland and Eastern Europe. Germany, the UK, and other territories are not affected. As is our normal practice, the work will be performed out of office hours to minimise disruption.

The maintenance schedule is as follows:

  • Europe – 10:00pm to 11:00pm CET

Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management service updates

Coming Soon MSP Backup & Recovery Version 17.5

Sorry, We got a bit excited and announced that the 17.5 release was available for download earlier today.  That is only partially correct as of this revision on May 24.  The Cloud Management Console and the https://Backup.Management site have been updated to 17.5, but the Backup Manager, Recovery Console and other components have not yet been posted.  We apologize for the miscommunication and will post another update once all components are available for download.

We are pleased to announce the upcoming availability of version 17.5 of SolarWinds MSP Backup & Recovery.  This release will available for download directly from within the Management Console or our download site.

Version 17.5 is our May release and includes the following updates and enhancements:

Continue reading

Posted in MSP Backup & Recovery, MSP Backup & Recovery release notes

MSP RMM: Service Release, May 19th

We’re pleased to confirm the latest Dashboard release, v6.41, is now available in all territories. This update contains a set of customer service improvements and bug fixes, see release notes below for details.

Here’s the summary of today’s update…

Summary for Service Release
– Customer service priorities
– Dashboard v6.41
– No Agent update Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

MSP RMM: Web Protection Service Release

We’re pleased to announce that the latest Web Protection release, v5.1 has now been released to the AP region, and will roll-out to all remaining territories by next Monday, 22-May-2017.

Here’s the full list of what’s included in this release: Continue reading

Posted in MSP Remote Monitoring & Management service updates