MAX RM Dashboard v5.54/Agent v9.8.4 Service Release (28-Jan-15)

We’re pleased to announce that Dashboard v5.54 and Agent v9.8.4 (RC) are being released overnight, so that they’ll be available in advance of the working day tomorrow, 29th of January. 

The release covers a number of updates within the Dashboard, including an update to cart, as well as the addition of support for Norman Endpoint Protection v11 in AV Check.  It also fixes several bugs, including issues around duplication of entries in the Software Tab and in Asset Tracking, as well an issue with test ticket creation in ConnectWise integration.

The Agent, meanwhile, sees just two changes: the addition of support for Norman Endpoint Protection v11 in AV Check; and correcting the intermittent issue whereby Take Control would not install on a device.

The final release notes are below:

Summary for Service Release

  • Service Release focused on feature updates, bug fixes and performance enhancements
  • Dashboard v5.54
  • Agent v9.8.4 (RC). Agent 9.8.1 stays GA

Dashboard v5.54

  • UPDATE: Cart definition update to v657
  • UPDATE: Add support for Norman Endpoint Protection v11 in AV Check
  • UPDATE: Zip the SQL Data Dump export option in Asset Tracking to ensure large file sizes are handled more robustly
  • BUGFIX: Correct issue whereby software was showing duplicate entries in the Software Tab and in Asset Tracking
  • BUGFIX: Correct character issue in submenus for German language interface
  • BUGFIX: Correct encoding issue for Brazilian Portuguese characters in ConnectWise integration
  • BUGFIX: Correct issue with test ticket creation in ConnectWise integration

Agent v9.8.4 (RC)

  • UPDATE: Add support for Norman Endpoint Protection v11 in AV Check
  • BUGFIX: Resolve intermittent issue whereby Take Control would not install on a device
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