Mail Archive – North American instance search issues

1400 BST(+0100) – Our monitoring has detected a condition in the North American Mail Archive servers, affecting the ability for customers in this region to carry out archive searches.
This is only in the North American region, EU customers will be unaffected. The ability of the archiving of messages for all regions is also not affected, only the searching of the message archive.

This is currently being worked on by our engineering team and further updates will be posted when they become available.

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