Category Archives: MSP Backup & Recovery

MSP Backup & Recovery: Scheduled Maintenance, Thursday 25th May

We will be performing a Cloud Service restart to update our Management Server infrastructure to version 17.5 SP1 on Thursday, 25th May.

Posted in MSP Backup & Recovery, MSP Backup & Recovery service updates, MSP Remote Monitoring & Management service updates

Coming Soon MSP Backup & Recovery Version 17.5

Sorry, We got a bit excited and announced that the 17.5 release was available for download earlier today.  That is only partially correct as of this revision on May 24.  The Cloud Management Console and the https://Backup.Management site have been updated … Continue reading

Posted in MSP Backup & Recovery, MSP Backup & Recovery release notes

MSP Backup & Recovery & MSP RMM: Scheduled Maintenance in Australia region, 25th April

Our ISP partner in Sydney, Australia will be performing an upgrade of Ethernet transmission cards in the Optus network starting on Tuesday, 25th April. The work will affect the availability of the Backup and Restore options in MSP Backup & Recovery and … Continue reading

Posted in MSP Backup & Recovery, MSP Backup & Recovery service updates, MSP Remote Monitoring & Management, MSP Remote Monitoring & Management service updates

Announcing Availability of MSP Backup & Recovery Version 17.4

We are pleased to announce the general availability of version 17.4 of SolarWinds MSP Backup & Recovery.  This release is now available for download directly from within the Management Console. Version 17.4 is our April update and includes the following updates:

Posted in MSP Backup & Recovery, MSP Backup & Recovery release notes

MSP Backup & Recovery and MSP RMM: Scheduled Maintenance in Australia region, 20th April

Our ISP partner in Sydney, Australia, will be performing an optical fiber cable cut-over on Thursday, 20th April. The work will affect the availability of the Backup and Restore options in MSP Backup & Recovery and in the integrated version … Continue reading

Posted in MSP Backup & Recovery, MSP Backup & Recovery service updates, MSP Remote Monitoring & Management, MSP Remote Monitoring & Management service updates

UPDATE: MSP Backup & Recovery: ISP issue impacting backup connectivity: US West Coast

UPDATE: I would like to report that the connectivity issues appear to be resolved for the majority of the impacted devices. This has been an Extremely High Priority issue for us and our technicians have been working around the clock with … Continue reading

Posted in MSP Backup & Recovery, MSP Backup & Recovery service updates

MSP Backup & Recovery: ISP issue impacting backup connectivity: US West Coast

Our technicians are currently investigating reports of slow or limited network connectivity for some backup devices pointing to storage nodes in our Los Angeles, California data center.  We believe the issue to be isolated to specific ISP segments along the … Continue reading

Posted in MSP Backup & Recovery, MSP Backup & Recovery service updates