Category Archives: MSP Remote Monitoring & Management

MSP RMM Release: Dashboard Security Updates, Patch Management Improvements, Agent v10.5.12 GA

We’re pleased to let you know that in this week’s release, we have a set of updates to Two-Factor Authentication and IP Address Verification, to help you roll the enhanced Dashboard security out to your organisation.  This week’s release also includes … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

Coming soon to MSP RMM: Patch Management Improvements

We’ve been working hard to make Patch Management more robust and we’re very pleased to line up out next set of enhancements which we plan to publish over the coming week. The upgrades will be pushed out automatically to all agents … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

MSP Backup & Recovery: Scheduled Maintenance, Thursday 25th May

We will be performing a Cloud Service restart to update our Management Server infrastructure to version 17.5 SP1 on Thursday, 25th May.

Posted in MSP Backup & Recovery, MSP Backup & Recovery service updates, MSP Remote Monitoring & Management service updates

MSP RMM: Scheduled Maintenance, Wednesday 24th May

We’re planning to perform database maintenance to MSP Remote Monitoring & Management on Wednesday, 24th May. The work will affect RMM Dashboard access and services in the European region, specifically in France, Benelux, Ireland and Eastern Europe. Germany, the UK, and other territories are … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management service updates

MSP RMM: Service Release, May 19th

We’re pleased to confirm the latest Dashboard release, v6.41, is now available in all territories. This update contains a set of customer service improvements and bug fixes, see release notes below for details. Here’s the summary of today’s update… Summary for Service … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

MSP RMM: Web Protection Service Release

We’re pleased to announce that the latest Web Protection release, v5.1 has now been released to the AP region, and will roll-out to all remaining territories by next Monday, 22-May-2017. Here’s the full list of what’s included in this release:

Posted in MSP Remote Monitoring & Management service updates

Ransomware Attack – How to verify if your devices are fully protected against WannaCry Ransomware

This is an advisory post to help you confirm if your Windows devices are protected from the current ransomware attack, by having the critical Windows patch installed. We’ve published a knowledge base article that explains in specific steps how to use Patch Management … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management service updates