Monthly Archives: February 2012

GFI MAX RemoteManagement – DACH Instance – Maintenance – Wednesday 22nd February – 8pm to 10pm CET

Following the successful upgrade of our database software (MySQL) on our US System Instance, we are scheduling a maintenance window to implement the upgrade on our DACH system instance on Wednesday 22nd February between 8pm and 10pm CET. There will … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management service updates

GFI MAX RemoteManagement – US Instance – Maintenance – Sunday 19th February – Complete

The upgrade of MySQL was completed within the two hour maintenance window. The first period of service interruption was slightly longer than expected due to a configuration issue which was swiftly resolved. Regards, The GFI MAX Team

Posted in MSP Remote Monitoring & Management service updates

GFI MAX RemoteManagement – US Instance – Maintenance – Sunday 19th February – 4am to 6am EST

As part of our planned infrastructure upgrades, we will be upgrading to the latest version of the database software (MySQL) on the master and slave databases of our US system instance on Sunday 19th February between: 4am – 6am EST … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management service updates

Non-disruptive maintenance – GFI MAX RemoteManagement UK instance – Thursday 16th February – Complete

This maintenance took slightly longer to complete than originally planned, but it is now complete with no downtime or interruption in service. Further maintenance windows will be scheduled over the coming days and weeks as we continue to implement upgrades … Continue reading

Posted in MSP Remote Monitoring & Management service updates

Update on MAX Mail control panel

Our engineers identified some long-running database queries that were impacting the speed of the control panel, and have taken corrective measures. The speed of the control panel is now back to normal, and we are continuing to monitor the system … Continue reading

Posted in MSP Mail

GFI MAX RemoteManagement – US System Instance – Interruption to delivery of SMS – Resolved

The SMS Gateway provider for our US System Instance serving customers in North America and North East Asia experienced a brief outage this afternoon between 1.38pm EST and 2.10pm EST which impacted the delivery of SMS alerts to customers. The … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management service updates

Non-disruptive maintenance – GFI MAX RemoteManagement UK instance – Thursday 16th February, 7pm – 9pm

Over the past year, we have implemented a number of updates to the database schema, storage engine and physical hardware of the GFI MAX RemoteManagement system instance in US to alleviate performance problems. We will shortly be continuing this process … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management service updates