Monthly Archives: April 2012

Resolution of issue at LA data center

Connectivity has been restored, and the control panel is now back online.   No messages should have been lost during the outage, although messages sent to one of the affected load balancers would have been delayed. We apologize for any inconvenience … Continue reading

Posted in MSP Mail, MSP Mail service updates

Update on outage at Los Angeles data center

The outage at the Los Angeles datacenter was affecting connectivity to two different cabinets.  Engineers have restored connectivity to one cabinet and are working on the second cabinet.

Posted in MSP Mail, MSP Mail service updates

Outage at Los Angeles datacenter

There is currently an outage at the Los Angeles datacenter, affecting several dozen systems, including the control panel servers for MAX Mail.  Our engineers are investigating and we will post an update when we have more information.

Posted in MSP Mail, MSP Mail service updates

GFI MAX RemoteManagment – AUS/NZ instance – resolved

We have received confirmation that the system instance serving customers in Australia/NZ/APAC appeared unreachable to some worldwide locations due to an issue with an upstream network provider. The issue has been resolved and the system is operating normally. With kind … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management service updates

GFI MAX RemoteManagment – AUS/NZ system instance unreachable

The system instance serving customers in Australia/NZ/APAC is currently unreachable from a number of different locations worldwide. We are working with the hosting provider on resolving what appears to be an upstream network outage. With kind regards, The GFI MAX … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management service updates