Monthly Archives: September 2012

Agent 8.14.3 RC adds support for AVG2013

Agent 8.14.3 RC is being released to all territories and adds support for AVG 2013 which is due to be released soon to business customers. The release notes, thus, are as follows: UPDATE: Add support for AVG 2013 to Antivirus … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

Dashboard v5.27.1 and Agent v8.14.2 RC

Hi everyone, Dashboard v5.27.1 and Agent v8.14.2 RC is currently in the process of being released to all territories and will be made available tomorrow, Thursday 27th September. Full release notes are as follows: Dashboard v5.27.1 UPDATE: Display number of servers … Continue reading

Posted in MSP Remote Monitoring & Management service updates

GFI MAX RemoteManagement – US Instance – Maintenance Window

Hi Everyone, We are scheduling a maintenance window on Monday 24th September (at the times below) to further improve the resilience of the US instance of GFI MAX RemoteManagement. 4am – 6am EDT 3am – 5am CDT 1am – 3am … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management service updates

Update on MAX Mail service

Our monitoring systems have been reporting normal operational status for the last 90 minutes.   During the period in which the monitoring systems detected a potential issue, many messages were processed normally, but some messages sent through the Los Angeles and/or … Continue reading

Posted in MSP Mail

Possible MAX Mail Inbound Issues

Our monitoring has detected some issues primarily affecting the Los Angeles and Dallas datacenters, that may be delaying some inbound messages.  Our engineers are currently assessing the cause. We will post an update as more information becomes available.  

Posted in MSP Mail

GFI MAX RemoteManagement – US Instance – Maintenance Window

Hi Everyone, We are scheduling a maintenance window on Monday 17th September (at the times below) to further improve the resilience of the US instance of GFI MAX RemoteManagement. 4am – 6am EDT 3am – 5am CDT 1am – 3am … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management service updates

GFI MAX RemoteManagement Dashboard v5.27 and Agent v8.14.1 RC

Hi Everyone, Dashboard v5.27 and Agent 8.14.1 RC are currently in the process of being released to all territories and will be available before the start of business Friday, 14th September. Collectively, these releases update Patch Management to use LANguard … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

Dashboard 5.26.4 minor bugfix release to correct Grisoft AVG 2012 definitions

We released GFI MAX RemoteManagement dashboard 5.26.4 to correct the source for our Grisoft AVG 2012 definitions. The release notes are as follows: BUGFIX: Use correct source for Grisoft AVG 2012 definitions versions for Antivirus Update check With kind regards, … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

GFI MAX RemoteManagement – US Instance – Maintenance Window

Hi Everyone, We are scheduling a maintenance window on Tuesday 11th September (at the times below) to further improve the resilience of the US instance of GFI MAX RemoteManagement. 4am – 6am EDT 3am – 5am CDT 1am – 3am … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management service updates

Dashboard v5.26.3

Hi Everyone, We have just deployed Dashboard v5.26.3 to all territories to alleviate a problem, caused by a very small number of devices continually quarantining the same threat (tens of thousands of times per day). The release note is as … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes