Monthly Archives: November 2012

Inbound and Outbound Processing Update

As of 8:30am Pacific, inbound message processing has been stable for the last 16 hours, and the Dallas and Los Angeles data centers are operating at full capacity.  The Seattle data center is experiencing slightly less than optimal performance, but … Continue reading

Posted in MSP Mail

Normal Processing for MAX Mail

Our monitoring is showing that processing at all of the North America data centers – Dallas, Los Angeles, and Seattle – has continued to be normal over the last several hours. Tests over that time period have also shown that … Continue reading

Posted in MSP Mail

Another update on MAX Mail

The Dallas, Los Angeles, and Seattle datacenters are now processing messages at close to normal speed. Our engineering team is continuing to deploy additional systems, and to monitor our systems so that we can take any other steps necessary to … Continue reading

Posted in MSP Mail

Update on MAX Mail in North America

Our engineers are continuing to troubleshoot the issues in the North America data centers. We have deployed a series of configuration updates to minimize usage of the asset storage servers, which has had some modest positive impact but has not … Continue reading

Posted in MSP Mail

Update on MAX Mail issues

Our engineers have been systematically assessing all of the centralized components of our service in North America, including our configuration databases, the greylisting service, our various spam and virus filtering engines, network responsiveness between datacenters, and other elements that could … Continue reading

Posted in MSP Mail

Issues with MAX Mail in North America

Our monitoring has detected high loads and slow responsiveness for our data centers in North America, particularly Dallas and Seattle, that may cause the deferral of some inbound messages. Our engineers are currently investigating.

Posted in MSP Mail

GFI MAX RemoteManagement – Maintenance Window – Complete

Hi Everyone, This evening’s maintenance is complete and all EU Dashboards are available via their primary URLs. Thank you for your patience during this matter. With kind regards, The GFI MAX Team  

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management service updates