Monthly Archives: December 2012

Important! New IP addresses for MAX Mail Services

To accommodate the growth of our service, we are expanding into two additional data centers, one in Europe and one in North America.  We have acquired new IP addresses that will be used as part of that expansion. If you … Continue reading

Posted in MSP Mail, MSP Mail service updates

Greylisting of Messages to Unknown Recipients

In order to improve the efficiency of our service, we will be making a change to the default handling for messages sent to unknown recipients. As background, there are currently three options for handling an inbound message sent to an … Continue reading

Posted in MSP Mail, MSP Mail service updates

Planned maintenance window for MAX Mail control panel

2012-12-20  The engineering team will be implementing some configuration changes and hardware updates on the servers used for the MAX Mail control panel and the branded site servers. While some of this can be done without impacting the availability of … Continue reading

Posted in MSP Mail, MSP Mail service updates

Resolution of intermittent login issues at MAX Mail control panel

2012-12-20 7:45am PST — Earlier this morning, some customers were experiencing an error message when logging into the control panel.  The issue occurred intermittently for some customers between 09:22 UTC and 10:54 UTC, dependent on which of the load balanced … Continue reading

Posted in MSP Mail

OSX Monitoring Agent Beta1

Hi Everyone, Overnight tonight, we will be releasing OSX Monitoring Agent Beta1 so that it is available to download from your Dashboard in all territories before the start of working day tomorrow, Thursday 20th December 2012. Beta1 contains core Workstation … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

Linux Monitoring Agent v1.0.0 [RC1]

Hi Everyone, The Linux Monitoring Agent will be available on Release Candidate as of tomorrow, Thursday 20th December. The full release notes are as follows: 

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

Dashboard v5.31 – Systray App, CART for MAV, ESXi Scripts and more…

Overnight tonight we will be releasing Dashboard v5.31 to all territories so that it will be available before start of working day tomorrow, Thursday 20th December. Together, with Agent v8.16.1 RC, Dashboard v5.31 supports our new self-service System Tray application … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes