Monthly Archives: January 2013

GFI MAX RemoteManagement Dashboard v5.31.2 and Agent v8.16.2 RC

Hi, We will be releasing Dashboard v5.31.2 and Agent v8.16.2 RC tonight so they are available in all territories by the start of business tomorrow, Friday 1st February. This release contains updates to the System Tray application as well as … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

GFI MAX RemoteManagement – EMEA system instances – maintenance complete

Hi Everyone, Tonight’s maintenance was completed successfully within the alloted time and only momentary downtime. We hope you will now notice improved performance in the responsiveness of the Dashboard. With kind regards, The GFI MAX Team

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management service updates

GFI MAX RemoteManagement – EMEA system instances – maintenance window

Hi Everyone, (Please note that this announcement does not apply to customers in Germany). In light of recent performance problems impacting the responsiveness of the Dashboard of our EMEA system instances, we have brought forward our planned infrastructure upgrades in … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management service updates

GFI MAX RemoteManagement – EMEA system instances – performance problems

Hi Everyone, (Please note that this announcement does not apply to customers in Germany). We are aware that the ongoing performance of the EMEA system instances of GFI MAX RemoteManagement are currently impacting the responsiveness of the Dashboard, the processing … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management service updates

GFI MAX RemoteManagement – US Instance – Temporary Performance Problem – Resolved

Hi Everyone, The temporary performance problem with the US system instance of GFI MAX RemoteManagement that was impacting the responsiveness of the Dashboard, the processing of Agent uploads and the sending of email alerts has been resolved. We will continue … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management service updates

GFI MAX RemoteManagement – US Instance – Temporary Performance Problem

Hi Everyone, We are investigating a temporary performance problem with the US system instance of GFI MAX RemoteManagement that is impacting the responsiveness of the Dashboard, the processing of Agent uploads and the sending of email alerts. We will take … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management service updates

GFI MAX RemoteManagement – EMEA system instances – performance problems

Hi Everyone, (Please note that this announcement does not apply to customers in Germany). We are aware of some performance problems impacting the responsiveness of the Dashboard of our EMEA system instances over the last few days. We are in … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management service updates