Monthly Archives: February 2013

Resolution of Database Issues

3:25 PM Pacific — The database replication issues have been resolved for all of the message processing filters.  All messages are now being processed normally. We apologize for the issue and will be conducting a thorough analysis of what caused … Continue reading

Posted in MSP Mail

Progress on Database Issues

2:50 PM Pacific — The database replication issues have been resolved for the majority of the message processing filters.  Work is continuing with the remaining filters and we expect substantial completion within the next 30 to 45 minutes.  During this … Continue reading

Posted in MSP Mail

Update on Database Issues

2:25 PM Pacific — Our engineers have started the process of updating the replicated databases that are used by the message processing filters.  We will continue to post updates at this site.

Posted in MSP Mail

Update on Processing Issues

2:10pm Pacific — Our engineers have determined that the problems are due to database replication issues.   We are currently working on troubleshooting and will post another update shortly.

Posted in MSP Mail

MAX Mail Processing Errors

2:00pm Pacific — We are investigating errors in processing messages, resulting in  some messages being rejected with R4 errors.   We will post an update shortly.

Posted in MSP Mail

GFI MAX RemoteManagement Agent 8.16.4

Hello We are currently releasing Agent v8.16.4. This makes the System Tray application, several improvements to the reliability of Patch Management and automatic removal of competitive Antivirus products when deploying Managed Antivirus available via auto update. This replaces Agent v8.15.3 as … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

GFI MAX RemoteManagement Agent 8.17.0 RC

Hello, We are currently releasing Agent v8.17.0 RC. This release updates Take Control to Team Viewer 8 and also includes other minor bug fixes and updates. Full release notes are below:

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes