Monthly Archives: March 2013

GFI MAX RemoteManagement – Germany Instance – Performance Problem – Now Resolved

Hi Everyone, Early afternoon, Friday 22nd March, we experienced a brief performance problem in our Germany system instance that caused delays processing of 24×7 check results and sending alerts (as well as impacting Dashboard load speed and responsiveness). We were … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management service updates

GFI MAX RemoteManagement OSX Monitoring Agent v1.0.0 RC

Hello, Overnight tonight we will be making OSX Agent v1.0.0 RC available to all predominately English language instances (US, UK and Ireland, Australia and Asia) so that it is available before start of working day tomorrow, Friday 8th March. Unfortunately, … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

GFI MAX RemoteManagement Dashboard v5.32 and Agent v8.17.1 RC

Hello, Overnight tonight we will be making Dashboard v5.32 and Agent v8.17.1 RC available to all predominately English language instances (US, UK and Ireland, Australia and Asia) so that they are available before start of working day tomorrow, Friday 8th … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

GFI MAX RemoteManagement – US System Instance – Dashboard Access – Resolved

Hi Everyone, The problem accessing the Dashboard of our US system instance via the primary Dashboard URL has now been resolved. We would like to apologize again for the inconvenience caused and thank you for your patience during this matter. … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management service updates

GFI MAX RemoteManagement – US System Instance – Dashboard Access – Reoccurrence of Problem

Hi Everyone, We are currently investigating a reoccurrence of the problem accessing the Dashboard of our US system instance via the primary Dashboard URL. Please use the secondary Dashboard URL https://dashboard2.systemmonitor.us/ in the meantime. We will update you as further … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management service updates

Minor Replication Issues with MAX Mail

9:15 AM Pacific —  Our monitoring has detected some minor replication issues, related to the changes made on Wednesday.  As a result, some new mailboxes added late last evening or early morning local time have not been fully replicated to … Continue reading

Posted in MSP Mail

GFI MAX RemoteManagement – US System Instance – Dashboard Access – Resolved

Hi Everyone, The problem accessing the Dashboard of our US system instance via the primary Dashboard URL has now been resolved. We have put in place measures to react on this faster and are working on solutions that will allow … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management service updates