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Monthly Archives: April 2013
fixitscripts.com – GFI’s new community driven site for sharing scripts
Hi Everyone, I am delighted to announce the launch of fixitscripts.com, GFI’s new community driven site for sharing scripts.
Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes
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Handling of Outbound Auto-Response Messages
Some customers have expressed concern with the automatic quarantining of outbound auto-response messages with null Mail-From addresses. We wanted to address this as quickly as possible, while still keeping in place an effective posture to guard against the blacklisting that … Continue reading
Posted in MSP Mail, MSP Mail service updates
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GFI MAX RemoteManagement Dashboard v5.33 and Agent v8.17.2 RC
Hi everyone, We will be releasing Dashboard v5.33 and Agent v8.17.2 Release Candidate tonight so this will be available for the start of business tomorrow, 19th April. This release includes Take Control 9 which is based on TeamViewer v8.0.17396 and … Continue reading
Posted in MSP Remote Monitoring & Management release notes
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scheduled maintenance for SMS function in US and Asia (Hong Kong) instances
Due to a scheduled hardware maintenance with our SMS service provider, we will be unable to send SMS from out US and Hong Kong (Asia) system instances for 30 minutes during these times: Phoenix (U.S.A. – Arizona) Wednesday, 17 April … Continue reading
Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management service updates
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Reminder — Newer IP Addresses for MAX Mail Services
Out of an abundance of caution, we are reminding customers about the new set of IP addresses added last year and at the beginning of this year, as previously communicated by email, in the control panel, and at this site. … Continue reading
Posted in MSP Mail, MSP Mail service updates
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GFI MAX RemoteManagement – Germany Instance – Performance Problem
Hi Everyone, On Friday morning 12th April, we noticed some performance problems in our Germany system instance that caused delays processing of 24×7 check results and sending alerts (as well as impacting Dashboard load speed and responsiveness). We were alerted … Continue reading
Posted in MSP Remote Monitoring & Management service updates
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GFI MAX RemoteManagement – Germany Instance – Performance Problem – Resolved
Hi Everyone, On Thursday morning 11th April, we experienced a brief performance problem in our Germany system instance that caused delays processing of 24×7 check results and sending alerts (as well as impacting Dashboard load speed and responsiveness). Dashboard performance … Continue reading
Posted in MSP Remote Monitoring & Management service updates
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GFI MAX RemoteManagement – Android App
Hi Everyone, I am pleased to announce that the first version of the Android App is now available via the Google Play Store. Just search for GFI MAX or click here. Full instructions will be added to the Help System … Continue reading
Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes
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Updated Handling of Outbound NDR Messages
As part of our ongoing efforts to maximize deliverability for our outbound mail, we will be implementing a new policy, effective next week, by which NDR (bounce) messages – typically generated in response to spam messages sent to invalid addresses … Continue reading
Posted in MSP Mail, MSP Mail service updates
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Resolution of Load Issues
11:15 AM Pacific — Our monitoring is showing that message processing at all datacenters is back at normal levels, and has been stable for the last hour. We will continue to monitor.
Posted in MSP Mail, MSP Mail service updates
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