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Monthly Archives: August 2013
GFI MAX RemoteManagement – Dashboard v5.36.1- Minor bugfix release
Hi Everyone We are currently in the processing of deploying Dashboard v5.36.1 to all territories. This is a minor bug fix release that will addresses a specific problem that was preventing Agent updates or activation of a feature (such as … Continue reading
Posted in MSP Remote Monitoring & Management service updates
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GFI MAX RemoteManagement – Australia Instance – maintenance window – complete
Hi Everyone, The maintenance is now complete. Everything seems be working as expected. Thank you for your patience. Best regards, GFI MAX Team
Posted in MSP Remote Monitoring & Management service updates
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GFI MAX RemoteManagement – Australia Instance – maintenance window
Hello, We would like to announce two-hours maintenance window for tonight to perform some required background work. During this time the dashboard will be unresponsive. Apologies for the short notice and inconvenience. The times are as follows: Friday, August 23, … Continue reading
Posted in MSP Remote Monitoring & Management service updates
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GFI MAX RemoteManagement – Agent v9.1.1 RC – Minor bugfix release
Hi Everyone, We are in the process of making Agent v9.1.1 available on Release Candidate. This is a minor bugfix release to address an issue introduced with support for Panda Cloud Office Protection and potential auto-update failures observed in the … Continue reading
Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes
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GFI MAX RemoteManagement – Dashboard v5.36 and Agent v9.1 RC – Remote Command Line
Hi Everyone, I am pleased to announce that we are currently in the process of making Dashboard v5.36 and Agent v9.1 available on Release Candidate in all territories (so that they are available before start of working day Wednesday 21st … Continue reading
Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes
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GFI MAX RemoteManagement – Australia performance issues resolved
Hello, this is just to notify customers that the dashboard performance issues have been resolved now for a full day, and information from customers and support is positive throughout. With kind regards, The GFI MAX Team
Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management service updates
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GFI MAX RemoteManagement – Australia – ongoing work on performance (2)
Hello, further to the previously described on-going work, we have now rolled out further changes that address load times when accessing the dashboard interactively, in particular loading dashboard lists. The cause for this was contention in the connectivity to the … Continue reading
Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management service updates
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GFI MAX RemoteManagement – Australia – ongoing work on performance
Hello, this is just to let you know that we are continuing our analysis of the causes of dashboard performance problems experienced by customers. We have identified an issue where the backend was accessed more frequently than required when processing … Continue reading
Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management service updates
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GFI MAX RemoteManagement – Australia – ongoing performance problems
Hello, we are continuing work on dashboard performance problems observed on the Australia dashboard. We are involving all available resources in this. With kind regards, The GFI MAX Team
Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management service updates
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GFI MAX RemoteManagement – Australia Instance – maintenance window
Hello, we would like to announce another one-hour maintenance window for tonight to perform some background work. During this time the dashboard may be unresponsive for short periods of time. The times are as follows:
Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management service updates
Comments Off on GFI MAX RemoteManagement – Australia Instance – maintenance window