Monthly Archives: September 2013

GFI MAX RemoteManagement – Non-disruptive maintenance UK upload servers – complete.

Hi, Maintenance related with RAM replacment of the one of our UK upload server has been finished within scheduled time. Best regards, The GFI MAX Team

Posted in MSP Remote Monitoring & Management service updates

Delivery Issues with Office 365

9:30pm Pacific — Beginning earlier today, some customers hosting their email with Office 365 began experiencing inbound delivery issues.  Specifically, after the messages were filtered by GFI MAX MailProtection and delivered to Office 365, the Microsoft service begin forwarding the … Continue reading

Posted in MSP Mail, MSP Mail service updates

GFI MAX RemoteManagement – Non-disruptive maintenance UK upload servers

Hi, Saturday, 28 September 2013, 07:00 – 08:00 UTC Saturday, 28 September 2013, 08:00 – 09:00 BST We have received an alert regarding faulty RAM in one of the servers receiving and processing uploads from Agents of customers in UK. … Continue reading

Posted in MSP Remote Monitoring & Management service updates

GFI MAX RemoteManagement Dashboard v5.37.2

Hi everyone, Dashboard v5.37.2 will be release to all territories before the start of business Thursday 26th September. Confirmed release notes as follows: Dashboard v5.37.2 BUGFIX: Restore Back button in Asset Tracking Software List BUGFIX: Correctly filter Software by selected … Continue reading

Posted in MSP Remote Monitoring & Management service updates

GFI MAX RemoteManagement Dashboard v5.37.1 & v5.37.2

Hi everyone, Dashboard v5.37.1 is about to be deployed to all territories. This is a small bug-fix release that mainly restores the persistent user session again. Dashboard v5.37 removed a regular fetch of data from the server which kept the … Continue reading

Posted in MSP Remote Monitoring & Management service updates

Remote Command Line – problems establishing connections

Hello, we are aware of issues establishing connections to the remote command line feature in some regions. Once the connection is established, commands are executed normally. We are working on a resolution ASAP. with kind regards, The GFI MAX Team

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management service updates

submitting support tickets – resolved

Hello, A fix for submitting support tickets from the GFI MAX RemoteManagement dashboards in non-English speaking regions is now in place.   With kind regards, The GFI MAX Team

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management service updates