Resources
Categories
- Backup & Recovery
- Backup & Recovery (N-Central)
- Backup & Recovery (RMM)
- Backup & Recovery (Standalone)
- Backup & Recovery release notes
- Backup & Recovery service updates
- Mail Assure
- MSP Anywhere
- MSP Mail
- MSP Mail release notes
- MSP Mail service updates
- MSP Manager
- MSP Remote Monitoring & Management
- MSP Remote Monitoring & Management release notes
- MSP Remote Monitoring & Management service updates
- MSP Service Desk
- MSP Service Desk release notes
- MSP Service Desk service updates
- Passportal
- Risk Intelligence
- Risk Intelligence release notes
- Risk Intelligence service updates
- Security Notices
- Solarwinds Take Control
Archives
- October 2020
- September 2020
- August 2020
- July 2020
- June 2020
- May 2020
- April 2020
- March 2020
- February 2020
- January 2020
- December 2019
- November 2019
- October 2019
- September 2019
- August 2019
- July 2019
- June 2019
- May 2019
- April 2019
- March 2019
- February 2019
- January 2019
- December 2018
- November 2018
- October 2018
- September 2018
- August 2018
- July 2018
- June 2018
- May 2018
- April 2018
- March 2018
- February 2018
- January 2018
- December 2017
- November 2017
- October 2017
- September 2017
- August 2017
- July 2017
- June 2017
- May 2017
- April 2017
- March 2017
- February 2017
- January 2017
- December 2016
- November 2016
- October 2016
- September 2016
- August 2016
- July 2016
- June 2016
- May 2016
- April 2016
- March 2016
- February 2016
- January 2016
- December 2015
- November 2015
- October 2015
- September 2015
- August 2015
- July 2015
- June 2015
- May 2015
- April 2015
- March 2015
- February 2015
- January 2015
- December 2014
- November 2014
- October 2014
- September 2014
- August 2014
- July 2014
- June 2014
- May 2014
- April 2014
- March 2014
- February 2014
- January 2014
- December 2013
- November 2013
- October 2013
- September 2013
- August 2013
- July 2013
- June 2013
- May 2013
- April 2013
- March 2013
- February 2013
- January 2013
- December 2012
- November 2012
- October 2012
- September 2012
- August 2012
- July 2012
- June 2012
- May 2012
- April 2012
- March 2012
- February 2012
- January 2012
- December 2011
- November 2011
- October 2011
- September 2011
- August 2011
- February 2011
- December 2010
Monthly Archives: January 2014
Agent installation on Europe dashboard – resolved
Dear customers, we have been made aware of a problem installing Agents to the Europe dashboard instance. This was a configuration error that caused registration attempts to be rejected in error. This is now resolved. With kind regards, The GFI … Continue reading
GFI MAX RemoteManagement – US instance non-interruptive maintenance
Dear customers, Following up on previous changes, we will be performing background maintenance on upload servers for the US system instance overnight.
Managed Antivirus high CPU usage – resolved
Dear Customers, we wanted to give you an updated regarding Managed Antivirus causing unexpectedly high CPU usage when using active procection (on access file scanner). The issue was identified to be in the detection definitions. The update containing a correction … Continue reading
GFI MAX RemoteManagement US – check processing – update
Dear customers, we have resolved an issue limiting performance on upload servers receiving 24×7, DSC and other regular uploads for the US instance. Alerting for overdue devices is now commencing. We would like to apologize for inconvenience caused, and would … Continue reading
Managed Antivirus high CPU usage
Dear Customers, we have confirmed cases where Managed Antivirus may cause unexpectedly high CPU usage when using active procection (on access file scanner). ThreatTrack is aware of this and is looking into a resolution. A possible workaround is to temporarily … Continue reading
GFI MAX RemoteManagement US – check processing
Dear customers, we are currently investigating delays in the processing of check results uploaded to the dashboard infrastructure, affecting the ability to reliably accept uploads. In the meantime, unfortunately, overdue alerts are disabled to prevent false positive alerts. Apologies for … Continue reading
GFI MAX RemoteManagement – PL instance maintenance window
Hello We will be performing a maintenance on the old dashboard server for the Poland (PL) instance today January 27th The access to the old server will be discontinued. For most customers, no action is required as this server was … Continue reading
SSL / Connectivity Reset Issue with MAX Mail Control Panel
7:40am Pacific — A few moments ago the issue from yesterday afternoon recurred, in which connections to the control panel were reset. The issue was brief and the control panel is now operating normally; our engineers are continuing to investigate … Continue reading
Posted in MSP Mail, MSP Mail service updates
Intermittent SSL / Connectivity Issues for Control Panel
2:15pm Pacific — In the past half hour, we have seen intermittent connectivity issues with the control panel, manifesting as SSL connections being reset. The control panel is functioning normally at the moment but the engineering team is continuing to … Continue reading
GFI MAX RemoteManagement – Dashboard v5.41.4 and Agent v9.5.0 (RC) Release
Hi Everyone, I am pleased to announce that Dashboard v5.41.4 and Agent v9.5.0 (RC) are being released overnight, with Agent v9.4.0 turning GA, so that they will be available in advance of the working day tomorrow, Friday 24th January. This … Continue reading
