Monthly Archives: February 2014

Brief Issue with Quarantine Release

11:00 AM Pacific — In the last 30 minutes, one of the database clusters has experienced a hardware failure.  While the database functionality failed over properly to other database clusters, there were a few time periods in which the cluster … Continue reading

Posted in MSP Mail, MSP Mail service updates

GFI MAX RemoteManagement – US Instance – Check Processing – Resolved

Hi Everyone, Just wanted to let you know that further to last week’s updates I can confirm that that we have successfully eliminated all delays processing check uploads in our US system instance. Once again, apologies for any inconvenience caused … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management service updates

GFI MAX Backup 13.6 expands Disaster Recovery offering to Hyper-V and offers Beta Tool for Bare Metal Recovery

Greetings, The GFI MAX Backup team is pleased to announce the general availability of GFI MAX Backup 13.6.  This release adds new platform support capable of protecting virtual machines deployed in  Microsoft® Hyper-V Cluster Shared Volumes (CSV) environments. We have expanded … Continue reading

Posted in Backup & Recovery, Backup & Recovery release notes | Tagged ,

GFI MAX RemoteManagement – Dashboard v5.41.5 and Agent v9.5.1 (RC) Release

Hi Everyone, I am pleased to announce that Dashboard v5.41.5 and Agent v9.5.1 (RC) are being released overnight, so that they will be available in advance of the working day tomorrow, Friday 7th of January. This is a routine Service Release … Continue reading

Posted in MSP Remote Monitoring & Management service updates

GFI MAX RemoteManagement – US Instance – Check Processing – Peformance Update

Hi Everyone, I am pleased to say that early indications are that we have now successfully eliminated all delays processing check uploads in our US system instance. We will continue to monitor the Dashboard throughout the day and confirm tomorrow … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management service updates

GFI MAX RemoteManagement – US Instance – Check Processing – Performance Update

Hello The problem registering new Agents and downloading Agent updates or device features (e.g. Patch Management) for some customers in US should now be fixed Apologies for the inconvenience caused Regards Frank  

Posted in MSP Remote Monitoring & Management service updates

GFI MAX RemoteManagement – US Instance – Check Processing – Performance Update

Hi Everyone, We have been working on our US infrastructure over the past 24 hours, tuning the underlying OS and our application. We have again seen an improvement in performance, but unfortunately our own internal monitoring shows that this has … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management service updates