Monthly Archives: April 2014

GFI MAX – OpenSSL “Heartbleed” bug update

Dear Customers, As soon as the vulnerability to OpenSSL was announced engineering teams across GFI have been implementing the necessary fixes to affected systems. This work is complete and updated OpenSSL packages have been applied to affected components. As a precautionary measure, … Continue reading

Posted in MSP Remote Monitoring & Management service updates

Comments on Heartbleed Vulnerability

There has been substantial press about the Heartbleed vulnerability in the widely used OpenSSL protocol. For customers interested in how our systems may have been affected by this vulnerability,  the short answer is that we have reviewed the systems involved … Continue reading

Posted in MSP Mail, MSP Mail service updates

GFI MAX RemoteManagement : Heartbleed – OpenSSL vulnerability update

Dear customers We have been informed of the “Heartbleed” OpenSSL issue on Tuesday 08/04 morning and immediately reacted to it. We have conducted an extensive search for vulnerable OpenSSL in our infrastructure. GFI MAX RemoteManagement was not vulnerable, except for … Continue reading

Posted in MSP Remote Monitoring & Management

Update on Network Issues

2:15 PM Pacific — We’re still seeing a small number of messages being queued, but it appears that the networking issues have largely subsided.  Our engineering team is continuing to monitor this, and is concurrently investigating the source of the … Continue reading

Posted in MSP Mail, MSP Mail service updates

Networking Issues at California Data Center

1:35 PM Pacific — We are seeing a recurrence of network issues affecting delivery of traffic from the California data center.  Our engineers are working on this, and we will continue to post updates here.

Posted in MSP Mail, MSP Mail service updates

Update on Network Issues at California Data Center

12:30pm Pacific — The network issues at the California datacenter appear to be resolving.  Some customers will experience delays with messages processed through that data center during the time of the network issue.  We believe that messages are now being … Continue reading

Posted in MSP Mail, MSP Mail service updates

Network Issues at California Data Center

12:15pm Pacific — We are currently seeing some intermittent network issues at the California data center.  Our engineers are investigating.

Posted in MSP Mail, MSP Mail service updates

GFI MAX RemoteManagement – Dashboard v5.42.3 and Agent v9.5.4 (RC) Release

Hi Everyone, I’m pleased to announce that Dashboard v5.42.3 and Agent v9.5.4 (RC) are being released overnight, so that they will be available in advance of the working day tomorrow, Friday 4th of April. This is a routine Service Release … Continue reading

Posted in MSP Remote Monitoring & Management service updates

GFI MAX RM – App Control now GA

Hi Everyone, I’m pleased to announce that App Control, the cloud app management feature launched in March as Release Candidate, is now ready for production use and becomes a Generally Available (GA) feature. We’re delighted that during the RC period … Continue reading

Posted in MSP Remote Monitoring & Management service updates

Take Control connection issues – resolved

Dear customers, Following up on the Take Control interruption, we have received confirmation that the TeamViewer service has been restored .Should you continue to experience problems please contact support. With kind regards, The GFI MAX Team

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management service updates