Monthly Archives: April 2014

Networking Issues at California Data Center

1:35 PM Pacific — We are seeing a recurrence of network issues affecting delivery of traffic from the California data center.  Our engineers are working on this, and we will continue to post updates here.

Posted in MSP Mail, MSP Mail service updates

Update on Network Issues at California Data Center

12:30pm Pacific — The network issues at the California datacenter appear to be resolving.  Some customers will experience delays with messages processed through that data center during the time of the network issue.  We believe that messages are now being … Continue reading

Posted in MSP Mail, MSP Mail service updates

Network Issues at California Data Center

12:15pm Pacific — We are currently seeing some intermittent network issues at the California data center.  Our engineers are investigating.

Posted in MSP Mail, MSP Mail service updates

GFI MAX RemoteManagement – Dashboard v5.42.3 and Agent v9.5.4 (RC) Release

Hi Everyone, I’m pleased to announce that Dashboard v5.42.3 and Agent v9.5.4 (RC) are being released overnight, so that they will be available in advance of the working day tomorrow, Friday 4th of April. This is a routine Service Release … Continue reading

Posted in MSP Remote Monitoring & Management service updates

GFI MAX RM – App Control now GA

Hi Everyone, I’m pleased to announce that App Control, the cloud app management feature launched in March as Release Candidate, is now ready for production use and becomes a Generally Available (GA) feature. We’re delighted that during the RC period … Continue reading

Posted in MSP Remote Monitoring & Management service updates

Take Control connection issues – resolved

Dear customers, Following up on the Take Control interruption, we have received confirmation that the TeamViewer service has been restored .Should you continue to experience problems please contact support. With kind regards, The GFI MAX Team

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management service updates

Ireland, France, Poland dashboard slowness resolved

Dear customers, we have resolved a problem dashboard servers for the Ireland, France and Poland system instances which caused customers to experience slow or no acces. This was related to the current Take Control connection issues but received an independent … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management service updates