Monthly Archives: May 2014

New IPs from Office 365 for Outbound Relaying

Microsoft has responded with an additional set of IP addresses in use for outbound traffic from Office 365.  We have programmatically added these new IP addresses to all customers for which we were able to detect current outbound activity from … Continue reading

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Temporary Issues with Outbound Relaying from Office 365

9:30AM Pacific — MAX Mail customers using Office 365 and that are relaying outbound  mail through our systems may be experiencing R1 rejection errors on some outbound messages.  Microsoft has recently changed the IP addresses used to send outbound mail, … Continue reading

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GFI MAX RemoteManagement – Dashboard v5.42.6 and Agent v9.5.6 (GA) Release

Hi Everyone, I’m pleased to announce that Dashboard v5.42.6 and Agent v9.5.6 are being released overnight, so that they will be available in advance of the working day tomorrow, Friday 16th of May. With this release, Agent v9.5.6 replaces Agent … Continue reading

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GFI MAX RemoteManagement – Maintenance update

Dear customers Our maintenance activities are ongoing and we would like to share an update on them. HK : from 21:00 to 23:00 HKT Maintenance have been completed. DE : from 23:00 to 01:00 CEST Tonight (14/05) we will have … Continue reading

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GFI MAX RemoteManagement – Maintenance announcement

Dear customers We will have some maintenance activities scheduled for next week impacting most of our territories The maintenance windows will be as follow EU : from 19:00 to 21:00 CEST UK : from 20:00 to 22:00 BST US : … Continue reading

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Cross-datacenter Routing Issues

11:00 AM Pacific — In the last several days and particularly in the last 24 hours, we were seeing intermittent network issues between our primary German datacenter and our California datacenter.  The intermittent latency and slow transfer times were impacting … Continue reading

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GFI MAX RemoteManagement – Dashboard v5.42.5 and Agent v9.5.5 (GA) Release

Hi Everyone, I’m pleased to announce that Dashboard v5.42.5 and Agent v9.5.5 are being released overnight, so that they will be available in advance of the working day tomorrow, Tuesday 6th of May. With this release, Agent v.9.5.5 replaces Agent … Continue reading

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GFI MAX RemoteManagement – April Invoices – Resolved

Hi Everyone, I can confirm that all customer invoices for April have been generated and sent. Thank you for your patience during this short delay. With kind regards, The GFI MAX Team.

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GFI MAX RemoteManagement – April Invoices – Update

Hi Everyone, The problem that caused a delay in generating our April invoices has been resolved and we expect all remaining invoices to be generated and sent overnight tonight. Once again, we would like to apologize for any inconvenience this delay … Continue reading

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GFI MAX RemoteManagement – April Invoices – Delayed

Hi Everyone, Unfortunately, there will be a delay generating April invoices. We are working on this now and will endeavour to generate all outstanding invoices as soon as possible. We apologize for this inconvenience and thank you for your patience while … Continue reading

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