Monthly Archives: June 2014

Update on California Datacenter

7:45 AM Pacific — Our engineers have isolated and resolve the issue with the database cluster, and message processing times have returned to normal at the California data center.  We apologize for any inconvenience that customers may have experienced.

Posted in MSP Mail, MSP Mail service updates

GFI MAX RemoteManagement – Feature Release Update – MDM Windows Phone 8.1 Customer Preview

Hi All, I’m very pleased to announce that we will shortly be releasing a substantial update to our Mobile Device Management (MDM) offering: From next week, we’ll be introducing MDM support for Windows Phone 8.1 in the MAX RM Dashboard … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management service updates

Update on Message Processing

7:15 AM Pacific — Our engineers have identified a database cluster that appears to be causing the slow processing.  We are in the process of migrating traffic from the California datacenter to another datacenter, until the issue with the database … Continue reading

Posted in MSP Mail, MSP Mail service updates

Slow Message Processing at California Datacenter

6:45 AM Pacific — Our monitoring has detected slow processing times for inbound messages at the California data center. Our engineers are currently investigating.

Posted in MSP Mail, MSP Mail service updates

GFI MAX RemoteManagement – Web Protection to turn GA from July 1st

Hi Everyone, I’m pleased to announce that we plan to make Web Protection, the new web security and web filtering feature launched at the start of the month, available for production use as a Generally Available (GA) feature from July … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management service updates

GFI MAX RemoteManagement – MDM Android App Update

Hi Everyone, I’m pleased to let you know that on Friday 13th of June we pushed an update to the Android app that is used by MAX RM’s Mobile Device Management (MDM) feature for managing Android devices. The MobileGuardian v0.2.0.3 update solves an issue … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management service updates | Tagged ,

GFI MAX RemoteManagement – US Instance – Disruptive Maintenance – Update

Hi Everyone, I would like to let you know that disruptive maintenance has been completed successfully within the scheduled window. Access to dashboard is restored, agents are able send data to servers again. With kind regards, The GFI MAX Team.

Posted in MSP Remote Monitoring & Management service updates