Monthly Archives: June 2014

Update on California Datacenter

Posted on June 27, 2014 by

7:45 AM Pacific — Our engineers have isolated and resolve the issue with the database cluster, and message processing times have returned to normal at the California data center.  We apologize for any inconvenience that customers may have experienced.

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GFI MAX RemoteManagement – Feature Release Update – MDM Windows Phone 8.1 Customer Preview

Posted on June 27, 2014 by brianmackie

Hi All, I’m very pleased to announce that we will shortly be releasing a substantial update to our Mobile Device Management (MDM) offering: From next week, we’ll be introducing MDM support for Windows Phone 8.1 in the MAX RM Dashboard … Continue reading →

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Update on Message Processing

Posted on June 27, 2014 by

7:15 AM Pacific — Our engineers have identified a database cluster that appears to be causing the slow processing.  We are in the process of migrating traffic from the California datacenter to another datacenter, until the issue with the database … Continue reading →

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Slow Message Processing at California Datacenter

Posted on June 27, 2014 by

6:45 AM Pacific — Our monitoring has detected slow processing times for inbound messages at the California data center. Our engineers are currently investigating.

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GFI MAX RemoteManagement – Web Protection to turn GA from July 1st

Posted on June 23, 2014 by brianmackie

Hi Everyone, I’m pleased to announce that we plan to make Web Protection, the new web security and web filtering feature launched at the start of the month, available for production use as a Generally Available (GA) feature from July … Continue reading →

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GFI MAX RemoteManagement – MDM Android App Update

Posted on June 16, 2014 by brianmackie

Hi Everyone, I’m pleased to let you know that on Friday 13th of June we pushed an update to the Android app that is used by MAX RM’s Mobile Device Management (MDM) feature for managing Android devices. The MobileGuardian v0.2.0.3 update solves an issue … Continue reading →

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GFI MAX RemoteManagement – US Instance – Disruptive Maintenance – Update

Posted on June 15, 2014 by

Hi Everyone, I would like to let you know that disruptive maintenance has been completed successfully within the scheduled window. Access to dashboard is restored, agents are able send data to servers again. With kind regards, The GFI MAX Team.

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GFI MAX RemoteManagement – US Instance – Maintenance Update

Posted on June 15, 2014 by

Hi Everyone, Just to let you know that this morning’s non-disruptive maintenance has been completed successfully within the scheduled window. The next (disruptive) maintenance window will start in approximately one hour. With kind regards, The GFI MAX Team.

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GFI MAX RemoteManagement – US Instance – Disruptive Maintenance

Posted on June 14, 2014 by

Hi Everyone, In an effort to resolve the recent performance problems with the US instance, we advise customers of a disruptive maintenance window tomorrow, Sunday 15th June at the following times:

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GFI MAX RemoteManagement – US Instance – Maintenance Window

Posted on June 13, 2014 by

Hi Everyone, Regrettably, due to some pre-requisite tasks over-running, it was not possible to bring online the new, dedicated storage infrastructure for Managed Antivirus data during this morning’s maintenance window. We will therefore schedule a further maintenance window on our US instance … Continue reading →

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