Monthly Archives: June 2014

GFI MAX RemoteManagement – US Instance – Maintenance Window

Hi Everyone, I would like to announce details of a maintenance window on our US instance in the early hours of tomorrow morning, Friday 13th June, at the following times:

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management service updates

GFI MAX RemoteManagement – Dashboard v5.43.1 and Agent v9.6.1 (RC) Release

Hi Everyone, I’m pleased to announce that Dashboard v5.43.1 and Agent v9.6.1 are being released overnight, so that they will be available in advance of the working day tomorrow, Friday 13th of June. The US instance has already received the … Continue reading

Posted in MSP Remote Monitoring & Management service updates | Tagged ,

GFI MAX RemoteManagement – US Instance Performance – Update

Hi Everyone, First of all, I would like to apologize for the ongoing problems with the performance of our US instance and the responsiveness of our Dashboard in particular. I understand and appreciate how frustrating this must be for you and your team and assure … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management service updates

Web Protection Report – Resolved

Hi Everyone, The issues that some customers were previously having reliably generating Web Protection reports have now been resolved. This is what the Release Candidate phase is all about – helping detect and iron out any issues with real-world environments and … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management service updates

Web Protection Report

Dear customers, we are working on ironing out some issues with the web protection report which prevents some users from generating it reliably. With kind regards, The GFI MAX Team

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management service updates

GFI MAX RemoteManagement – US Instance Performance – Update

Hi Everyone, We are still investigating a problem that is impacting responsiveness of our US instance at certain times of the working day. We hope to be able to provide further information of problem and our plans to resolve tomorrow. … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management service updates

Maintenance Window for I-3 Mail Server

During the evening of Saturday, June 7, beginning at approximately 9:30 PM Pacific (12:30 AM Eastern on Sunday June 8), we will be taking the I-3 mail server offline for an upgrade.  The I-3 mail server is used by a … Continue reading

Posted in MSP Mail, MSP Mail service updates

GFI MAX RemoteManagement – US Instance Performance – Problem

Hi Everyone, We are investigating a problem that is impacting responsiveness of our US instance. We will take remedial action as necessary and continue to monitor throughout. We apologize for any inconvenience this may be causing and appreciate your patience in … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management service updates

GFI MAX RemoteManagement – May Invoices in US and Ireland – Resolved

Hi Everyone, To confirm, all of our customers in North America and Ireland should now have received their invoice for May. Once again, I would like to apologize for any inconvenience this has caused and appreciate your patience during this delay. With … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management service updates

GFI MAX Backup version 14.0 is Now Available

The GFI MAX Backup Team is please to notify you that the new version of  GFI MAX Backup  (Backup Manager and Cloud Management Console) are now available on the downloads page of http://backup.gfimax.com/ Here are the accompanying release notes. GFI MAX … Continue reading

Posted in Backup & Recovery, Backup & Recovery release notes, Backup & Recovery service updates