Monthly Archives: September 2014

Intermittent Control Panel Outages

Posted on September 29, 2014 by

1:55pm Pacific — Our control panel is currently experiencing brief intermittent periods of downtime. This issue has no effect on mailflow.  Our engineering team is investigating and we will post soon with further updates.

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Resolution of Issues with Control Panel for MAX Mail

Posted on September 28, 2014 by

8:30pm Pacific — Our engineers have resolved the issue with the control panel servers for the MAX Mail services.  We apologize for any inconvenience for those unable to access the control panel earlier.  Mail flow was not impacted as a … Continue reading →

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Issues with Control Panel for MAX Mail

Posted on September 28, 2014 by

7:00pm Pacific — Our engineers have been troubleshooting an issue with the servers hosting the control panel for the MAX Mail services, that is affecting access to the control panel.  We are hoping to have resolution as soon as possible … Continue reading →

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MAX RM – Dashboard v5.45.1 Release – Failed Login Check, Agent Auto-Uninstall, MAX Mail Integration Updates

Posted on September 25, 2014 by brianmackie

Hi Everyone, I’m pleased to announce that Dashboard v5.45.1, Agent v9.7.2 (RC) and OSX Agent v1.2.0 (GA) are being released overnight, so that they will be available in advance of the working day tomorrow, Friday 26th of September. In this … Continue reading →

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MAX Backup 14.1 Now Available Though the Auto Update Service.

Posted on September 16, 2014 by Eric Harless

We are pleased to communicate that as of Tuesday morning the 14.1 release of the Backup Manager has been posted to the Auto Update service. To ensure your Windows and Mac OS clients are always updated with the latest Backup … Continue reading →

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US dashboard – delays in back-end e-mail delivery

Posted on September 12, 2014 by

Dear customers, we have resolved a system issue that delayed delivery of certain scheduled e-mail types including client reports and data overdue alerts. Queued e-mails are now being delivered to the receiving mail servers. We would like to apologize for … Continue reading →

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US instance false positive overdue device alerts

Posted on September 9, 2014 by

Dear customers, we have identified an issue which may have caused false positive overdue device alerts for some customers on the US dashboard. An immediate solution is in place for this not to re-occur, and we are correcting the underlying … Continue reading →

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GFI MAX RM – EU Instance – new SSL certificates – complete

Posted on September 8, 2014 by

Dear customers, we would like to announce that replacing some SSL certificates with wildcard/UC certificates (*.systemmonior.eu.com) is complete. All maintenance went smoothly and with no disruption on service. Please do not hesitate contact with our support team if you have … Continue reading →

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MAX RemoteManagement – Dashboard v5.45 Feature Release – MAX Mail Integration into MAX RM

Posted on September 4, 2014 by brianmackie

Hi Everyone, We’re very pleased to announce the integration of MAX Mail into MAX RemoteManagement with the overnight release of Dashboard v5.45, making this brand new offering available as release candidate (RC) to customers from Friday 5th of September. Now … Continue reading →

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GFI MAX RM – EU Instance – new SSL certificates

Posted on September 1, 2014 by

Hi, As we maintain secure communication between the Agent and our infrastructure, we will retire some SSL certificates on upload servers that will expire soon. They will be replaced by wildcard/UC certificates (*.systemmonitor.eu.com) already used elsewhere. While we do not … Continue reading →

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