Monthly Archives: October 2014

Issue with MAX Mail Control Panel

Posted on October 24, 2014 by

3:10pm Pacific — We have detected an issue with the MAX Mail control panel, which is currently unreachable.  Message processing is unaffected.  We will post an update here shortly.

Posted in MSP Remote Monitoring & Management service updates

MAX RM – Email Domain and SPF Configuration Change

Posted on October 24, 2014 by

Dear Customers, We want to let you know that we’ll soon be updating the email addresses in the MAX RM Dashboard to use the MAXfocus company email domains, @maxfocus.com and @logicnow.com. For example, [email protected] will become [email protected] To ensure there … Continue reading →

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management service updates

Scheduled Maintenance for MAX Mail Control Panel

Posted on October 23, 2014 by

Dear Customers, During the evening of Friday, October 24, starting at about 9:00 PM Pacific (Saturday, October 25 at 5:00 AM GMT), we will be performing maintenance on some of the servers used for the MAX Mail control panel.  As … Continue reading →

Posted in MSP Mail, MSP Mail service updates

Resolution of Issues with Control Panel

Posted on October 23, 2014 by

1:05 AM Pacific — The control panel for MAX Mail is back online.  We apologize for any inconvenience.  Mail flow was not impacted by the issue.

Posted in MSP Mail, MSP Mail service updates

Issue with MAX Mail Control Panel

Posted on October 23, 2014 by

12:50am Pacific — Our engineers are currently troubleshooting a problem that is causing the MAX Mail control panel to be unreachable.  We will post an update here shortly.

Posted in MSP Mail, MSP Mail service updates

MAX RemoteManagement – Dashboard v5.50.1 Service Release

Posted on October 22, 2014 by

Dear Customers, We’re pleased to announce that Dashboard v5.50.1 is being released overnight, so that it will be available in advance of the working day tomorrow, 23rd of October. This is a relatively minor service release in which we’re making … Continue reading →

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

New URL for Non-Rebranded MAX Mail Control Panel

Posted on October 21, 2014 by

Dear Customers, As you know, our company is being rebranded as LogicNow, and GFI MAX is being renamed MAXfocus.  As part of this transition, the GFI-branded control panel for the MAX Mail services is being changed, effective tomorrow morning Pacific … Continue reading →

Posted in MSP Mail, MSP Mail service updates