Monthly Archives: February 2015

Message Processing – California Datacenter

At approximately 9:00 am Pacific, the engineering team detected unusually high load at the California datacenter, which has affected outbound message flow, and to a lesser extent, some inbound message processing times. Since then, processing times have continued to normalize … Continue reading

Posted in MSP Mail

Login Page for MAX Mail Control Panel

Please note that the previous login page for the MAX Mail control panel – https://maxmail.gfi.com –  is no longer active.   All customers of the non-rebranded service should use the updated URL of https://mail.maxfocus.com  which has been in production (with an … Continue reading

Posted in MSP Mail, MSP Mail service updates

MAX RM v5.55 is live… find out more

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes, MSP Remote Monitoring & Management service updates

Maintenance Notification: MAX RM App Control ONLY 10 Feb

We would like to notify you of a planned maintenance of App Control, the cloud mail service component of MAX RemoteManagement.  During maintenance, the App Control service will be unavailable for approximately 2-4 hours.  MAX RemoteManagement is not included in this … Continue reading

Posted in MSP Remote Monitoring & Management service updates

MAX RM v5.55 Preview – Maintenance Mode has arrived, alongside in-depth Alert Routing and more

The next release of MAX RemoteManagement will see the addition of a number of important new features: Maintenance Mode; more granular Alert Routing; and improved security monitoring with enhanced Firewall status and Antivirus status script checks. Here’s a detailed run-through of what’s … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes