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Monthly Archives: March 2015
North America – Phone System Issue (Resolved)
The phone systems in North America are operating normally now. We apologize for any inconvenience this may have caused.
North America – Phone System Issue
We are currently experiencing technical difficulties with our North America phone system. Our online customer support system is working normally. If you have an urgent issue to report please create a case using our online form. We apologize for any … Continue reading
Coming Soon: MAX RM v5.58 – User Roles & Permissions part 1, assign Client Groups to users
March 25 will see the launch of the latest update to MAX RM. The highlight of the new release will be the introduction of our first User Roles & Permissions feature, called Client Groups. Client Groups lets you create your own … Continue reading
Update on MAX Mail Digests
4:00 PM Pacific — The various work done by the engineering team throughout last week to improve the speed of daily digests for MAX Mail appears to have significantly accelerated delivery for most if not all customers. Digest delivery times … Continue reading
Posted in MSP Mail, MSP Mail service updates
Digest Delays with MAX Mail
5:15pm Pacific — We have been experiencing delays with some of the daily digest messages from MAX Mail. The operations team has been working on this and believes this is a result of a database issue. We are in the process of … Continue reading
Posted in MSP Mail, MSP Mail service updates
