MAX RM v5.62 is live… here’s what’s coming your way

Below is a list of the features included in this release, which will be available to you from tomorrow (May 21). To get more details on what this release means to your business, click here.

In this release we’re also updating the GA agent to Agent v9.8.9. Please update your devices to use this new version (here’s how) so you can take advantage of the latest feature enhancements, including the ability to add as well as replace checks using Monitoring Templates.

Meanwhile, to take advantage of MAX RM v5.62’s update to Monitoring Templates, you’ll need to install the RC agent on selected devices. We’ll turn this into the GA Agent as soon as possible.

Please remember to refresh your browser following the update, as occasionally browser caching can cause display issues.

Summary for Service Release

  • Service release focused on new features, bug fixes and performance
  • Dashboard v5.62
  • Agent v9.8.9 GA, Agent v9.8.11 RC

Dashboard v5.62
UPDATE: Apply Monitoring Templates at client and site level (requires Agent v9.8.11 RC)
UPDATE: Apply multiple Monitoring Templates simultaneously to the selected devices (requires Agent v9.8.11 RC)
BUGFIX: Resolve issue whereby the entity mappings for some AutoTask PSA integrations was not pulling in all the data
BUGFIX: Ensure the Notes Report generates data for the selected client instead of all clients
BUGFIX: Show the PSA warning triangle top right on the Dashboard

Agent v9.8.11 RC
UPDATE: Apply Monitoring Templates at client and site level
UPDATE: Apply multiple Monitoring Templates simultaneously to the selected devices
BUGFIX: Ensure Kaspersky Endpoint Security 10 is detected correctly
BUGFIX: Ensure Take Control sessions consistently display the computer name that’s been connected to

Agent v9.8.9 GA
Includes all the updates since the current production Agent v9.8.8:

FEATURE: Choose whether to update or replace checks on devices when applying a Monitoring Template

This entry was posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes, MSP Remote Monitoring & Management service updates. Bookmark the permalink.