Monthly Archives: June 2015

MAX RM – QuickBooks quarantine issue – Resolution

We are aware of an issue with the Managed Antivirus feature quarantining QuickBooks applications. This has been addressed in the latest definitions updates (41468 and beyond) and it is no longer quarantining the files, however you will be required to … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management service updates

Coming Soon: MAX RM v6.0 – Active device discovery at your fingertips

We’re very pleased to announce the preview of a brand new feature for MAX RM – Active Discovery. We’ve heard from a lot of customers that you regularly find devices go unmanaged on your clients’ network. This is the first … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

Coming Soon: MAX RM v6.0 – Customize dashboard access with User Roles and Permissions, Part 2

We’re ready to unveil the next major instalment of User Roles and Permissions in MAX RM. This latest release gives you the ability to set up customised Dashboard user accounts, so that you can choose exactly which features you want … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

MAX Backup / IASO 15.6 Pushing to Auto Update

Reminder, the LogicNow Backup team will be pushing version 15.6 of the Backup Manager out via our Auto Update service later today. Version 15.6 was release for download on June 6, 2015.  You can view the initial post here to see what features … Continue reading

Posted in MSP Backup & Recovery, MSP Backup & Recovery service updates

MAX RM v5.64 is live… find out more

Below are the release notes for the features and enhancements included in this release, which will be available to you from tomorrow (June 18). In this update we’re rolling out the first in a series of enhancements to the Dashboard Reports, starting with … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

Resolution of Issues at German datacenter

9:45 AM Pacific — The issues at the German datacenter have been resolved, and all message processing systems have been stable at normal operating levels. We will continue to monitor and will take further action should that become necessary. We … Continue reading

Posted in MSP Mail, MSP Mail service updates

Update on German Datacenter

7:30 AM Pacific — Our engineering team has segmented the traffic within the German datacenter, with the result that the majority of the message processing servers have returned to normal operating levels. We are continuing to work on this and … Continue reading

Posted in MSP Mail, MSP Mail service updates