Monthly Archives: June 2015

Coming Soon: MAX RM v5.64 – The start of a new look for the Dashboard reports

We’ve been busy working on enhancing the Dashboard reports, and are ready to share the first in a series of reporting updates. With the next Dashboard release, we’ll be giving the Device Inventory Report a bit of a makeover, so it’s nicer … Continue reading

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MAXfocus RM – UK Instance – new SSL certificates

As we strive to maintain secure communication between the Agent and our infrastructure, we will be retiring some SSL certificates on upload servers. These will be replaced by wildcard/UC certificates (*.systemmonitor.co.uk) already used elsewhere. We do not anticipate general problems. However, … Continue reading

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MAX ServiceDesk v2.2 – A major UI revamp and some cool new functionality

We’re excited to announce the release of a major upgrade to ServiceDesk, version 2.2. Not only will this give you a whole new interface, but we have also included major enhancements to the way you can manage tickets and scheduling, … Continue reading

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Announcing: MAX Backup/ IASO 15.6 – June Release

The June 2015 release of MAX Backup / IASO 15.6 will be posted to our MAX download  & IASO download sites overnight on June 9th / 10th and is scheduled to be pushed to the Auto Update Service on June 23rd. … Continue reading

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MAX ServiceDesk EMEA – Maintenance

Dear Customers We are planning scheduled maintenance on our EMEA ServiceDesk instance on the evening of 9th June at 7PM GMT. This may lead to up to 30 minutes of the web application being unavailable. We apologies for any inconvenience … Continue reading

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MAX RM v5.63 is live… find out what’s in store

Below are the release notes for the features and enhancements included in this release, which will be available to you from tomorrow (June 4). In this update we’re adding the ability to set up automated maintenance windows, so you can suppress check failures, outages … Continue reading

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