Monthly Archives: November 2015

MAX RM: Service Release – Dashboard v6.9.6

Dashboard v6.9.6 is now live in all territories. Today’s update is all about customer service priorities, here are the details: Summary for Service Release – Service release focused on customer support priorities – Dashboard v6.9.6 – No Agent change Dashboard v6.9.6 BUGFIX: Ensure … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

MAX RM: Service Release – Dashboard v6.9.5

Dashboard v6.9.5 is now live in all territories. Today’s update rounds off another busy week of Dashboard enhancements and customer success priorities. Here are the details: Summary for Service Release – Service release focused on customer support priorities – Dashboard v6.9.5 – No … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

MAX RM: Service Release – Dashboard v6.9.4

Dashboard v6.9.4 is now live in all territories. Today’s update focuses on customer service improvements, the latest in our series – here are the details: Summary for Service Release – Service release focused on customer support priorities – Dashboard v6.9.4 – No Agent … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

MAX RM: Service Release – Dashboard v6.9.2

Dashboard v6.9.2 is now live in all territories. Today’s update addresses another set of customer service requests, the latest in our series – here are the details: Summary for Service Release – Service release focused on customer support priorities and performance improvements – Dashboard … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

MAX ServiceDesk 2.5 Released

We are pleased to announce the release of ServiceDesk 2.5, now available on all installations. Here is a summary of the new release:- 2.5 includes new Reporting dashboards and improvements to the existing report builder, improved Asset Management features and new Search … Continue reading

Posted in MSP Service Desk release notes

MAX RM: Service Release – Dashboard v6.9

We’re pleased to confirm that Dashboard v6.9 is rolling out and will be available in all territories from tomorrow, 20th November. This update focuses on customer service priorities and Dashboard performance improvements, the latest in a series of customer updates … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

MAX RM: Service Release – Dashboard v6.8.4

The latest Dashboard update is now live, addressing another set of customer service priorities. We’re continuing our focus on Dashboard performance and customer success, with the next update already lined up and due to go out soon. Here’s the summary of today’s service … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes