Monthly Archives: December 2015

MAX RM 6.10.2 is live… Introducing Bare Metal Recovery for Managed Online Backup

We’re currently rolling out the latest Dashboard release with a great set of enhancements to Managed Online Backup. The Americas and Asia Pacific regions have already received the update, Europe and the UK Dashboards will follow later today so that all Dashboards will have the … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

Coming Soon: MAX RM Feature Release – Introducing Bare Metal Recovery for Managed Online Backup and more…

We’re pleased to share that we’re putting the finishing touches on a significant update to Managed Online Backup, following on the heels of last week’s upgrade to Backup Manager (RC Agent v9.13.4). In the next release we’ll be adding the ability to perform Bare … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

MAX RM: Service Release – Dashboard v6.10.1

Today’s Service Release contains a selection of bug fixes and an update to the Take Control ‘viewer’ module, so it will run TeamViewer’s latest version, TeamViewer v11. This is in preparation for a v11 update to the Take Control ‘host’ component in January, which … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

Announcing: MAX Backup/ IASO 15.12 – December Service Release

The December 2015 release of MAX Backup/ IASO 15.12 was posted to the MAX download and IASO download sites  on December 8th and is scheduled to be pushed to the Auto Update Service by Decemeber 18th. This is a service release which includes resolutions for … Continue reading

Posted in MSP Backup & Recovery, MSP Backup & Recovery release notes

MAX RM: Service Release – Agent v9.13.3 GA

We’ve just released another set of Dashboard updates, with both v6.9.13 and v6.9.14 going out overnight, along with a new Generally Available (GA) Agent, v9.13.3. This is the latest in our series of successive performance updates, with a couple more to go in the run-up … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

MAX RM: Service Release – Dashboard v6.9.12

We just released Dashboard v6.9.12 with a trio of customer service improvements. Here’s the info on today’s update: Summary for Service Release – Service release focused on customer support priorities – Dashboard v6.9.12 – No Agent change Dashboard v6.9.12 BUGFIX: Ensure the … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

MAX RM: Scheduled Maintenance, Saturday 12 December

We’re planning to perform systems maintenance to MAX RemoteManagement on Saturday, 12 December, in keeping with our monthly maintenance schedule. The schedule for this maintenance work is as follows: Territory Europe – 9:00pm to 1:00am GMT Territory North/South America – 2:00am to 6:00am … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management service updates