Monthly Archives: April 2016

MAX RM Service Release, April 28th

We’re pleased to announce a set of customer service updates in today’s Dashboard release (v6.19). The update is currently rolling out across the territories and will be available to all customers by tomorrow, Thursday April 29th. The release includes an update … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

California Network Maintenance Successful

23:30 EDT/03:30 UTC: We’re pleased to announce that the scheduled network upgrade activity in our California data center was successfully completed ahead of schedule and within our planned maintenance window. All application functionality and mail sending behavior should be normal … Continue reading

Posted in MSP Mail, MSP Mail service updates

MAX RM Service Release, April 22nd

In today’s Dashboard release, we’re pleased to announce an update to the customer support section in the Help menu. We’re consolidating the support options available to you in a single dialog, including a link to the new and improved Support Portal, so … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

Planned Maintenance for California Datacenter

In order to add additional network capacity to our California datacenter, the MAX Mail technology team will be performing maintenance on the network infrastructure on Friday evening between 12:00AM and 4:00AM UTC (8:00PM and 12:00AM EDT). During portions of this … Continue reading

Posted in MSP Mail, MSP Mail service updates

MAX RM Release… Patch Management and Managed Online Backup enhancements now live

We’re pleased to confirm that the latest MAX RM release is rolling out across the Dashboard territories, so that it will be available to all customers by tomorrow, Thursday April 21st. The US Territory got a head start on today’s update and already has … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

Coming Soon to MAX RM: Patch Management enhancements and Managed Online Backup upgrade

We’re excited to announce a series of enhancements with our next MAX Remote Management release. Here’s what’s in store: Improved Patch Management: We’re introducing a new Patch Management Workflow, designed to make it easier and less time consuming to roll out patches, together with several new … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

MAX RM: Active Discovery Scheduled Maintenance

On Tuesday 19th April / Wednesday 20th April, we will be performing scheduled maintenance on the Active Discovery service. No other areas of MAX RM will be impacted other than the Networks tab. This maintenance should take no more than one hour. Start times … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management service updates