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Monthly Archives: July 2016
MAX RM Release… 60 New Automated Tasks Are Now GA
We’re pleased to announce that the 60 Automated Tasks we added over the past few weeks are now Generally Available with the release of our new GA Agent, v10.3.5. The update is currently rolling out across the Dashboard territories so that … Continue reading
Changes to Technical Support email address
Later today the LOGICnow Technical Support team will be making the necessary changes to transition the support email address from [email protected] to [email protected] Once this change is made all emails sent by the Tech Support team will be sent from … Continue reading
Releasing Today: Mac-MSP v2.6.2 featuring Risk Intelligence
Today we are excited to bring you another step in our commitment to being the best ITSM solution for supporting the Mac: Mac-MSP 2.6.2 bundled with MAX Remote Management.No doubt by now you have heard of our awesome MAX Risk Intelligence … Continue reading
MAX Service Desk Mobile (iOS 1.2.1)
Today we are pleased to announce the release of an updated version of MAX Service Desk Mobile for iOS and it is now available to download from the App Store. Summary of new features Support for Two Factor Authentication (2FA) Support for … Continue reading
MAX RM: Single Sign On being released to UK
We are delighted to confirm that we are planning to release SSO and the new Product Navigator tonight in the UK. As stated earlier, please continue to use the dashboard URLs that you use today, but be reminded that after … Continue reading
Now Released: MAX RM Release…Web Protection Release Candidate (RC)
We’re pleased to announce an update to the Web Protection product has been released! This new release includes several improvements: New Windows System Tray and Notifications End-user System Tray application provides users greater understanding of blocked network traffic Improved Block … Continue reading
Datacenter Migration for the MAX Mail Service
Please be advised that we will be migrating the inbound mail flow for the MAX MailProtection service from our existing datacenter in Amsterdam (Softlayer) to a new datacenter (Equinix), also in Amsterdam. The purpose of the migration is to improve our … Continue reading
Posted in MSP Mail, MSP Mail service updates
MAX RM Scheduled Maintenance for EU and UK territories
Our datacenter vendor has scheduled upcoming maintenance activities which may briefly affect network connectivity to the MAX Remote Management product for the EU and UK territories. Although these maintenance activities are considered low-impact, some brief interruptions may be experienced. Thank … Continue reading
MAX RM – COMING SOON: Single Sign On & Product Navigator
As we move towards rolling out our SSO / Navigator Service announced here, we’d like to take a moment to remind you that all Dashboard login attempts will be re-directed to https://www.navigatorlogin.com Visit the https://www.navigatorlogin.com domain now. It is live … Continue reading
MAX RM: Reported Connectivity issues – Resolved
Hello, All indicators are that the earlier reported connectivity problem has been resolved and internet traffic is returning to normal. We are continuing to monitor the situation and will provide further feedback where necessary.
