Monthly Archives: December 2017

MSP Manager 3.4 MOBILE now available!!

Posted on December 22, 2017 by

Today we are pleased to announce the latest release of MSP Manager mobile version 3.4 now available on the Google Play and Apple Store. This release brings you support for IPhone X. We also have focused on performance improvements, search … Continue reading →

Posted in MSP Manager

Announcing Availability of SolarWinds® Backup Version 17.12 Standalone

Posted on December 21, 2017 by

We are pleased to announce availability of the SolarWinds® Backup 17.12 release. This release includes feature updates and performance improvements. Note: This post contains an important message for Software Only partners who use their own storage node. – Added: Extended … Continue reading →

Posted in Backup & Recovery (RMM), Backup & Recovery (Standalone), Backup & Recovery release notes, MSP Remote Monitoring & Management release notes

SolarWinds Mail Assure: Weekly Features and Updates Release

Posted on December 21, 2017 by

We’re pleased to let you know that this week’s features and updates release is now available. The main highlight is related to the location and language added as match types for Custom Filtering Rules.

Posted in Mail Assure

MSP Manager: Emergency Update 3.4.2

Posted on December 20, 2017 by

We have completed an Emergency Update (3.4.2) which has addressed the following issues: An issue causing SLA to show a negative time for tickets has now been corrected. An issue with Notification responses displaying “No replay” instead of “no reply” … Continue reading →

Posted in MSP Manager

MSP Manager 3.4.1 Advance Notification – December 18th 2017 – 8:00 am GMT

Posted on December 15, 2017 by

Hi Folks: Just a heads up that we have scheduled an update for MSP Manager for our 3.4.1 release on Monday December 18th at 8:00 am GMT. The Update Window is approx. 5 hours and we do NOT anticipate any … Continue reading →

Posted in MSP Manager

SolarWinds Mail Assure: Weekly Features and Updates Release

Posted on December 15, 2017 by

SolarWinds Mail Assure is continuously improved and weekly we release a new set of features and updates. On behalf of the team, I am pleased to announce this week release is now available. The main highlights are related to the … Continue reading →

Posted in Mail Assure

SolarWinds RMM: Dashboard Service Release, Dec 13 – COMPLETED

Posted on December 15, 2017 by

We’re pleased to confirm that this week’s RMM release is now available to customers in all the territories. Here are the details of the Dashboard update: Summary for Service Release – Customer support priorities and bug fixes – Dashboard v6.51.1 – … Continue reading →

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

SolarWinds RMM: Dashboard Service Release, Dec 13

Posted on December 13, 2017 by

We’re pleased to confirm a set of performance updates and bug fixes in this week’s SolarWinds RMM release. The release is now live in the Asia Pacific region and selected European territories. The US / Americas region and the majority … Continue reading →

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

MSP Manager: Continuous Delivery and You

Posted on December 12, 2017 by

To better serve our customers and deliver value as quickly as possible we are increasing our use of next generation cloud technology and processes such as Micro service frameworks, Release Management, and Continuous Delivery. What this means is that patches … Continue reading →

Posted in MSP Manager

SolarWinds RMM: Dashboard Service Release – New Windows RC Agent v10.7.3

Posted on December 12, 2017 by

We’re pleased to let you know that we have just released a new Windows RC Agent in RMM to all territories. This latest agent (v10.7.3) contains an update to the Antivirus Update Check, to address a monitoring issue affecting some … Continue reading →

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes