Monthly Archives: September 2018

SolarWinds RMM: Managed Antivirus – Bitdefender v6 GA upgrade postponed

Posted on September 28, 2018 by

Please be advised that we have postponed the MAV-BD v6 upgrade referenced in this post.  An issue has been identified causing some devices to upgrade immediately, rather than to delay the upgrade based on policy settings.  We are working on … Continue reading →

Posted in MSP Remote Monitoring & Management release notes

MSP Manager Update – 9/27/2018

Posted on September 27, 2018 by

MSP Manager Update: During our 9/27/2018 update, we did not release any new feature functionality.  We have fixed the following bugs:  Frequent logins Inability to make appointments for equivalent of 12:00 am UTC Customer is marked as non-taxable but tickets … Continue reading →

Posted in MSP Manager

MSP Manager Update – 9/27/2018

Posted on September 26, 2018 by

A publish is scheduled for MSP Manager for Thursday September 27th at 6:00 am GMT. The Update Window is approx. 7 hours and we do not anticipate any downtime.  Release notes will follow within a few business days, post publish. … Continue reading →

Posted in MSP Manager

SolarWinds RMM: Managed Antivirus – Bitdefender v6 GA Upgrade Advance Notice

Posted on September 24, 2018 by

Advance Notice: Upgrade to RMM Managed Antivirus – Bitdefender (MAV-BD) v6.6.4.68 and v6.4.2.79 scheduled to begin Wednesday, September 26, 2018. Please be advised we will be publishing an upgrade to all MAV-BD devices starting on Wednesday, September 26, 2018.  This … Continue reading →

Posted in MSP Remote Monitoring & Management release notes

SolarWinds Mail Assure: September 24th Features and Updates Release

Posted on September 24, 2018 by

Filtering (services):   Resolved: ARF reports not sent if the quarantine response was set to ‘accepted’ (#36430) Resolved: If a CSV (e.g. of blacklisted senders) is uploaded with some entries that already exist, the API call would be logged as … Continue reading →

Posted in Mail Assure | Tagged , ,

SolarWinds RMM: Service & Feature Release

Posted on September 21, 2018 by

Hi Everybody, I’m pleased to confirm we’re some 2/3rds of the way through rolling this week’s RMM update out to customers, with just the US / Americas region left to go next week. This week’s release prepares us for our … Continue reading →

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

MSP Manager: Emergency Patch Published

Posted on September 14, 2018 by

Following yesterday’s publish, an authentication problem between N-central’s  API and MSPM was discovered.  This caused errors when N-central attempted complete ticket operations. An emergency patch was published today at 13:30 GMT and we have confirmed resolution of this issue.  No … Continue reading →

Posted in MSP Manager