Monthly Archives: September 2018

SolarWinds RMM: Service & Feature Release

Hi Everybody, I’m pleased to confirm we’re some 2/3rds of the way through rolling this week’s RMM update out to customers, with just the US / Americas region left to go next week. This week’s release prepares us for our … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

MSP Manager: Emergency Patch Published

Following yesterday’s publish, an authentication problem between N-central’s  API and MSPM was discovered.  This caused errors when N-central attempted complete ticket operations. An emergency patch was published today at 13:30 GMT and we have confirmed resolution of this issue.  No … Continue reading

Posted in MSP Manager

SolarWinds Mail Assure: September 17th Features and Updates Release

What’s new this week: Improved Email Scout Report Scheduling The interface for scheduling Email Scout Reports receives a significant refresh in this week’s build. You still have ‘right away’, which is the simplest of all. Other simple options are ‘at … Continue reading

Posted in Mail Assure | Tagged ,

MSP Manager Release 3.13.2

In this weeks MSP Manager release v.3.13.2, we have introduced no new feature functionality.  Here is the list of bugs fixed in this patch:  Language preference reverting upon logout Displaying the MSP’s company name in the user portal The My … Continue reading

Posted in MSP Manager

SolarWinds RMM: Service Release with Windows Agent & Mac Agent Updates

We’re pleased to let you know this week’s RMM release includes two Agent updates: We’re promoting Windows Agent 10.7.10 to be the new GA Agent, and we’re also updating the Mac GA Agent to v3.0.3 with an improvement to the … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

SolarWinds Mail Assure: September 10th Features and Updates Release

What’s new this week: Front-end / GUI: Resolved: The ‘Remove and Train as Spam’ and ‘Train as Spam’ actions would sometimes fail with very large numbers of messages (#36119, #36334) Resolved: Using the ‘Make a copy of’ action on the … Continue reading

Posted in Mail Assure | Tagged , ,

MSP Manager: IP Address Update

Please note that we will be adding a new ip address for MSP Manager’s outgoing mail delivery.  If you have configured a whitelist, please include the following ip address: 168.245.75.155 You may add this ip address immediately to your whitelist … Continue reading

Posted in MSP Manager