Monthly Archives: September 2018

SolarWinds RMM: Managed Antivirus – Bitdefender v6 GA upgrade postponed

Posted on September 28, 2018 by

Please be advised that we have postponed the MAV-BD v6 upgrade referenced in this post.  An issue has been identified causing some devices to upgrade immediately, rather than to delay the upgrade based on policy settings.  We are working on … Continue reading →

Posted in MSP Remote Monitoring & Management release notes

MSP Manager Update – 9/27/2018

Posted on September 27, 2018 by

MSP Manager Update: During our 9/27/2018 update, we did not release any new feature functionality.  We have fixed the following bugs:  Frequent logins Inability to make appointments for equivalent of 12:00 am UTC Customer is marked as non-taxable but tickets … Continue reading →

Posted in MSP Manager

MSP Manager Update – 9/27/2018

Posted on September 26, 2018 by

A publish is scheduled for MSP Manager for Thursday September 27th at 6:00 am GMT. The Update Window is approx. 7 hours and we do not anticipate any downtime.  Release notes will follow within a few business days, post publish. … Continue reading →

Posted in MSP Manager

SolarWinds RMM: Managed Antivirus – Bitdefender v6 GA Upgrade Advance Notice

Posted on September 24, 2018 by

Advance Notice: Upgrade to RMM Managed Antivirus – Bitdefender (MAV-BD) v6.6.4.68 and v6.4.2.79 scheduled to begin Wednesday, September 26, 2018. Please be advised we will be publishing an upgrade to all MAV-BD devices starting on Wednesday, September 26, 2018.  This … Continue reading →

Posted in MSP Remote Monitoring & Management release notes

SolarWinds Mail Assure: September 24th Features and Updates Release

Posted on September 24, 2018 by

Filtering (services):   Resolved: ARF reports not sent if the quarantine response was set to ‘accepted’ (#36430) Resolved: If a CSV (e.g. of blacklisted senders) is uploaded with some entries that already exist, the API call would be logged as … Continue reading →

Posted in Mail Assure | Tagged , ,

SolarWinds RMM: Service & Feature Release

Posted on September 21, 2018 by

Hi Everybody, I’m pleased to confirm we’re some 2/3rds of the way through rolling this week’s RMM update out to customers, with just the US / Americas region left to go next week. This week’s release prepares us for our … Continue reading →

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

MSP Manager: Emergency Patch Published

Posted on September 14, 2018 by

Following yesterday’s publish, an authentication problem between N-central’s  API and MSPM was discovered.  This caused errors when N-central attempted complete ticket operations. An emergency patch was published today at 13:30 GMT and we have confirmed resolution of this issue.  No … Continue reading →

Posted in MSP Manager

SolarWinds Mail Assure: September 17th Features and Updates Release

Posted on September 14, 2018 by

What’s new this week: Improved Email Scout Report Scheduling The interface for scheduling Email Scout Reports receives a significant refresh in this week’s build. You still have ‘right away’, which is the simplest of all. Other simple options are ‘at … Continue reading →

Posted in Mail Assure | Tagged ,

MSP Manager Release 3.13.2

Posted on September 13, 2018 by

In this weeks MSP Manager release v.3.13.2, we have introduced no new feature functionality.  Here is the list of bugs fixed in this patch:  Language preference reverting upon logout Displaying the MSP’s company name in the user portal The My … Continue reading →

Posted in MSP Manager

SolarWinds RMM: Service Release with Windows Agent & Mac Agent Updates

Posted on September 12, 2018 by

We’re pleased to let you know this week’s RMM release includes two Agent updates: We’re promoting Windows Agent 10.7.10 to be the new GA Agent, and we’re also updating the Mac GA Agent to v3.0.3 with an improvement to the … Continue reading →

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes