Monthly Archives: September 2018

SolarWinds RMM: Service & Feature Release

Posted on September 21, 2018 by

Hi Everybody, I’m pleased to confirm we’re some 2/3rds of the way through rolling this week’s RMM update out to customers, with just the US / Americas region left to go next week. This week’s release prepares us for our … Continue reading →

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

MSP Manager: Emergency Patch Published

Posted on September 14, 2018 by

Following yesterday’s publish, an authentication problem between N-central’s  API and MSPM was discovered.  This caused errors when N-central attempted complete ticket operations. An emergency patch was published today at 13:30 GMT and we have confirmed resolution of this issue.  No … Continue reading →

Posted in MSP Manager

SolarWinds Mail Assure: September 17th Features and Updates Release

Posted on September 14, 2018 by

What’s new this week: Improved Email Scout Report Scheduling The interface for scheduling Email Scout Reports receives a significant refresh in this week’s build. You still have ‘right away’, which is the simplest of all. Other simple options are ‘at … Continue reading →

Posted in Mail Assure | Tagged ,

MSP Manager Release 3.13.2

Posted on September 13, 2018 by

In this weeks MSP Manager release v.3.13.2, we have introduced no new feature functionality.  Here is the list of bugs fixed in this patch:  Language preference reverting upon logout Displaying the MSP’s company name in the user portal The My … Continue reading →

Posted in MSP Manager

SolarWinds RMM: Service Release with Windows Agent & Mac Agent Updates

Posted on September 12, 2018 by

We’re pleased to let you know this week’s RMM release includes two Agent updates: We’re promoting Windows Agent 10.7.10 to be the new GA Agent, and we’re also updating the Mac GA Agent to v3.0.3 with an improvement to the … Continue reading →

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

SolarWinds Mail Assure: September 10th Features and Updates Release

Posted on September 10, 2018 by

What’s new this week: Front-end / GUI: Resolved: The ‘Remove and Train as Spam’ and ‘Train as Spam’ actions would sometimes fail with very large numbers of messages (#36119, #36334) Resolved: Using the ‘Make a copy of’ action on the … Continue reading →

Posted in Mail Assure | Tagged , ,

MSP Manager: IP Address Update

Posted on September 5, 2018 by

Please note that we will be adding a new ip address for MSP Manager’s outgoing mail delivery.  If you have configured a whitelist, please include the following ip address: 168.245.75.155 You may add this ip address immediately to your whitelist … Continue reading →

Posted in MSP Manager