Monthly Archives: September 2018

SolarWinds RMM: Managed Antivirus – Bitdefender v6 GA upgrade postponed

Please be advised that we have postponed the MAV-BD v6 upgrade referenced in this post.  An issue has been identified causing some devices to upgrade immediately, rather than to delay the upgrade based on policy settings.  We are working on … Continue reading

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MSP Manager Update – 9/27/2018

MSP Manager Update: During our 9/27/2018 update, we did not release any new feature functionality.  We have fixed the following bugs:  Frequent logins Inability to make appointments for equivalent of 12:00 am UTC Customer is marked as non-taxable but tickets … Continue reading

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MSP Manager Update – 9/27/2018

A publish is scheduled for MSP Manager for Thursday September 27th at 6:00 am GMT. The Update Window is approx. 7 hours and we do not anticipate any downtime.  Release notes will follow within a few business days, post publish. … Continue reading

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SolarWinds RMM: Managed Antivirus – Bitdefender v6 GA Upgrade Advance Notice

Advance Notice: Upgrade to RMM Managed Antivirus – Bitdefender (MAV-BD) v6.6.4.68 and v6.4.2.79 scheduled to begin Wednesday, September 26, 2018. Please be advised we will be publishing an upgrade to all MAV-BD devices starting on Wednesday, September 26, 2018.  This … Continue reading

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SolarWinds Mail Assure: September 24th Features and Updates Release

Filtering (services):   Resolved: ARF reports not sent if the quarantine response was set to ‘accepted’ (#36430) Resolved: If a CSV (e.g. of blacklisted senders) is uploaded with some entries that already exist, the API call would be logged as … Continue reading

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SolarWinds RMM: Service & Feature Release

Hi Everybody, I’m pleased to confirm we’re some 2/3rds of the way through rolling this week’s RMM update out to customers, with just the US / Americas region left to go next week. This week’s release prepares us for our … Continue reading

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MSP Manager: Emergency Patch Published

Following yesterday’s publish, an authentication problem between N-central’s  API and MSPM was discovered.  This caused errors when N-central attempted complete ticket operations. An emergency patch was published today at 13:30 GMT and we have confirmed resolution of this issue.  No … Continue reading

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SolarWinds Mail Assure: September 17th Features and Updates Release

What’s new this week: Improved Email Scout Report Scheduling The interface for scheduling Email Scout Reports receives a significant refresh in this week’s build. You still have ‘right away’, which is the simplest of all. Other simple options are ‘at … Continue reading

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MSP Manager Release 3.13.2

In this weeks MSP Manager release v.3.13.2, we have introduced no new feature functionality.  Here is the list of bugs fixed in this patch:  Language preference reverting upon logout Displaying the MSP’s company name in the user portal The My … Continue reading

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SolarWinds RMM: Service Release with Windows Agent & Mac Agent Updates

We’re pleased to let you know this week’s RMM release includes two Agent updates: We’re promoting Windows Agent 10.7.10 to be the new GA Agent, and we’re also updating the Mac GA Agent to v3.0.3 with an improvement to the … Continue reading

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