Monthly Archives: November 2018

SolarWinds RMM: Service Release with New Windows RC Agent

We’re pleased to let you know that the latest RMM release is now available to customers worldwide. The update includes a new Windows RC Agent with updates to the Antivirus Update Check and the Backup Check. We would also like … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

SolarWinds Mail Assure: November 12th Features and Updates Release

What’s new this week: Domain level ‘Whitelisted recipients’ moved to ‘Mailboxes overview’ There is now a single place to manage mailboxes that should not be filtered, which is the ‘Mailboxes Overview’ page. All entries that were present on the ‘Whitelisted … Continue reading

Posted in Mail Assure | Tagged ,

MSP Manager Feature Update – Unread Ticket Responses Notification

Over the next few weeks, we will be rolling out an enhancement to tickets, allowing you better visibility and management of tickets which have responses. For additional information, please view our documentation at: Documentation – Unread Ticket Responses  This week, … Continue reading

Posted in MSP Manager

SolarWinds RMM: New Mac RC Agent with Backup Documents

Following the release of Agent 3 GA, the Mac team at SolarWinds MSP is excited to bring you a release candidate of Agent 3.1.0 for Mac which includes the SolarWinds®Backup Documents feature. If you don’t already know, SolarWinds Backup Documents … Continue reading

Posted in MSP Remote Monitoring & Management release notes