MSP Manager Update

We’ve got some bug fixes for you, published earlier today.  Here’s the list of problems we’ve solved:

·         .msg file attached to ticket is corrupted
·         Unable to add additional rates to hourly service plan
·         Tax rate is rounded to 2 decimal places when entering 3 decimals
·         Ticket response box continuously grows larger
·         Location map not loading in MSPM
·         Workflow: Unable to assign technicians
·         Billed ticket report export is too small
·         Unable to add “PASSWORD” as a ticket issue type
·         Updated sorting on Service Item Name
·         Unable to add password in Knowledge
·         Cannot save completed tasks
·         Ticket Request contact details not auto-populated when manually converting to ticket

We welcome your feedback as always.  Reach out to me directly, [email protected]

Have a great day!

This entry was posted in MSP Manager. Bookmark the permalink.