SolarWinds RMM: Service Release with New Mac Agent, Managed Antivirus, Patch Management & Web Protection Updates

We’re pleased to let you know that this week’s RMM release includes a new Mac RC Agent with numerous bug fixes and improvements. This follows hot on the heels of the recent major upgrade to remote Mac management in RMM, with the added support for macOS’ security posture – please see the previous post for more details.

In addition, Managed Antivirus (Bitdefender) has released an update to all territories, with improved support for Windows Server 2019 and Windows 10 systems, along with bug fixes and other performance updates – see below for full details.

There’s also an update to Web Protection in this week’s release, focused on performance: Improved download speeds, better processing of HTTPS packets, faster receipt of notifications, and more current website analysis and categorisation.

Furthermore, we’d like to draw your attention to a significant Patch Management update that just went out with the latest engine update (v1.1.10). Moving forward, Windows 10 Feature Upgrades pushed via your maintenance windows will install without the included reboot. After a scheduled or manual reboot, your Windows 10 installation will complete seamlessly. This will be great to avoid unexpected reboots during your installation window.

Included in this Patch update is also the ability to install Windows drivers. Driver updates were previously available for informational purposes. Starting today, Windows Drivers can be approved for installation and deployed via maintenance windows.

Last but not least, we’ve started a monthly recap video for RMM releases. Watch below to find out about all the good stuff that was made available in January!

Summary for Service Release
– Service release with Mac RC Agent, MAV, Patch, Web Protection updates
– RMM Console v2020.02.13
– Mac RC Agent v3.4.1

RMM Console v2020.02.13
BUGFIX: Address performance issue for large scale Patch Management policy edits
BUGFIX: Show the report button on performance monitoring checks for Linux devices
BUGFIX: Resolve duplicate entry issue on Check Clearing Report
BUGFIX: Character encoding fix on performance monitoring report
BUGFIX: Resolve issue whereby an IP address couldn’t be removed from IP address whitelist
BUGFIX: Resolve issue with character encoding in outage email alert

Patch Management Engine (PME v1.1.10)
UPDATE: Windows 10 Feature Upgrades pushed via your maintenance windows will install without the included reboot
UPDATE: Windows Drivers can be approved for installation and deployed via maintenance windows

Managed Antivirus (Bitdefender – 6.6.16.216)
UPDATE: Added support for Windows Server 2019 Core
UPDATE: Enhanced detection mechanism on Windows 10 systems
UPDATE: Added support for the Antimalware notification triggered during the scan, each time a malware event is detected.
BUGFIX: Bitdefender Endpoint Security Service led to high CPU usage on windows 10 Home edition.
BUGFIX: The product caused critical errors (BSOD) on Windows 10 endpoint having Credential Guard installed, when updating from 6.6.10.148 to 6.6.13.183 version
BUGFIX: Crash when starting Internet Explorer on windows 7 systems without the Microsoft stack update KB4516655 installed.
BUGFIX: The product could not take actions on infected.pst archives during the scan
BUGFIX: In some cases, installation failed at 25% due to an issue with device drivers
BUGFIX: The Advanced Threat Control module caused application crashes in certain conditions

Web Protection 5.23
UPDATE: Web Protection: Web Protection Installers improved download performance
UPDATE: Web Protection: You can expect to see improvements regarding the processing of HTTPS packets, particularly when uploading/downloading
UPDATE: Web Protection: Faster receipt of notifications
UPDATE: Web Protection: Faster download for new reputation database used for traffic analysis, categories and resource reputations

Mac RC Agent 3.4.1
UPDATE: Third-party libraries updated
UPDATE: Agent UI and Notification service stability improved
BUGFIX: Resolves an issue when Agent window may appear after reboot
BUGFIX: Resolves an issue when Agent shows empty error message
BUGFIX: Resolves an issue when Agent overwrites existing Munki installation
BUGFIX: Resolves an issue when dark mode is not detected
BUGFIX: Resolves an issue when system generates incorrect crash reports for the Agent
BUGFIX: Resolves an issue when command line help shows incorrect text

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