SolarWinds RMM: Service Release with Patch Management Engine and Check Clearing Update

We’re pleased to share the latest set of improvements in RMM, along with recap a of all the items we released in April – click the video for a quick 3 minute overview of last month’s highlights:

 

This week, we have an another update to the Patch Management Engine with the release of PME v1.1.15. Please note that Patch Management will no longer offer patches to EOL devices that have not been enabled with ESU. The latest update also includes hardening of the agent for when an endpoint runs out of disk space, along with improved detection of Service Stack Updates on Windows Server 2016 and 2019.

We’re also pleased to highlight an update to check clearing in RMM’s south pane: Going forward, when you clear a check you’ll see two options: “Save” and “Save and Refresh”…

save button south pane

Click “Save” to only refresh the Checks tab. It does not refresh the client tree panel or the north pane, which makes the action a lot quicker. If you do want to refresh all 3 panels, just click “Save and Refresh” (i.e. the existing behaviour when clearing checks). It means you now have the option to work through failed checks more quickly and leave the full dashboard refresh until the end of your session. This update will be rolling out in the next couple of days.

This week’s release also includes several bug fixes, details are in the release notes below…

Summary for Service Release
– Service release with PME and Check Clearing updates
– RMM Console v2020.05.07
– No agent updates

RMM Console v2020.05.07
UPDATE: Option to only refresh the Checks tab when clearing checks
UPDATE: Ensure that the initial Take Control viewer download is always the most recent version
BUGFIX: Correct issue with ESXi script checks passing but reporting “Unknown Error”
BUGFIX: Ensure monitoring templates are applied to Mac devices at Client and Site level

Patch Management Engine v1.1.15
UPDATE: Patch Management will no longer offer patches to EOL devices that have not been enabled with ESU
UPDATE: Hardening of the agent for when the device runs out of disk space
BUGFIX: SSU updates are not detected for Windows Server 2016 & 2019

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