Monthly Archives: July 2020

SolarWinds Passportal: Weekly Service Update 2020.7.30

Customer Bugs FIXED: SolarWinds RMM -> ‘Launch RMM’ button mapped to incorrect URL: Problem for some of our SolarWinds RMM partners in which hitting the “Launch RMM” button redirects them to the incorrect location of their SolarWinds RMM. FIXED: Incorrect … Continue reading

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SolarWinds RMM: Service Release with New Windows RC Agent

We’re pleased to let you know that we are releasing a new Windows RC Agent, v10.9.14, which is expected to be available in all territories by the end of the week. The latest agent includes an update to the default … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

SolarWinds Take Control: A Vastly Improved Command Prompt Environment – Coming Soon!

Partner success and satisfaction remain key drivers for SolarWinds Take Control, and so too does innovation; the ability to approach market problems and devise new ways to tackle them.   In this release, we are introducing such an innovation: the new Take Control Command prompt:  Take control has always offered … Continue reading

Posted in Solarwinds Take Control

SolarWinds RMM: Patch Management Policy Permissions for Co-Managed IT

We’re pleased to let you know that we have released the next update to help you share day to day administrative duties with in-house IT staff, for example in a co-managed IT setup with your customers. Following the recent update … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

SolarWinds Passportal: NEW Integration Sync Overview Page

This week, we are pleased to release to our partners a brand new page to manage/view/review/change the Assets which have came over during the integration sync. Let’s start navigating to your new Sync Overview page.

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SolarWinds EDR Windows and macOS agent updates scheduled for July 23, 2020

Please be advised that we plan to release SolarWinds EDR agent updates for both Windows and macOS on July 23, 2020 at approximately 12pm UTC / 8am EDT. Once released to the Management Console of your applicable region, agent updates … Continue reading

Posted in MSP Remote Monitoring & Management release notes

SolarWinds Take Control: 6.00.17 Mac updates

We are pleased to introduce our latest Take Control Mac Agent Improvements. This release has been inspired by client feedback and is an area of real focus for us.   This release brings not only a major revision to the UI presentation of … Continue reading

Posted in Solarwinds Take Control

SolarWinds RMM: Scheduled Maintenance August 15 with IP Address Change – Australia Territory

Please note that on Saturday August 15 we’ll be undertaking technical migration work for the Australia territory. During the scheduled maintenance window, the RMM console and agent monitoring will be offline. All services will automatically resume once the maintenance is … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

SolarWinds Mail Assure: July 21 Features and Updates Release

Changelog: Increased security with TLS 1.2 and DH 3072 bit minimums (MMA-3421, MMA-3769).  Microsoft 365 sync notifications are now available via email (MMA-3619)  Turning ‘Auto-sync’ off, you will be notified of changes detected on the Microsoft 365 domains by email.   You can turn … Continue reading

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SolarWinds Passportal: Weekly Service Update 2020.7.15 and Agent update 4.2.3.4

Fixed: Automated Workflows – Fixed issue of it not showing up for all partners when they don’t also have docs Fixed: New User Registration – Fixed issue of data duplication within the new user registration email Fixed: Linked Vendors – … Continue reading

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