Monthly Archives: September 2020

SolarWinds RMM: Mac Device Management Now Supports Apple Configuration Profiles

Today we are excited to deploy our next milestone release in Mac Device Management – the ability to upload and push your own configuration profiles to Mac workstations. It means you can now manage highly detailed Mac configurations at scale through … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

SolarWinds RMM: Scheduled Maintenance October 10 with IP Address Change – UK Territory

Please note that on Saturday October 10 we’ll be undertaking technical migration work for the UK territory. During the scheduled maintenance window, the RMM console and agent monitoring will be offline. All services will automatically resume once the maintenance is … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

SolarWinds RMM: Service Release with Mac Agent 3.4.3 GA, Windows RC Agent

We’re pleased to let you know that we recently upgraded Mac Agent v3.4.3 to be the new Generally Available (GA) agent, so please update your Mac workstations to use the latest version. And of course, you can now try out … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

SolarWinds RMM: Coming Soon – Integrated EDR Release Candidate

We’re excited to announce the Release Candidate (RC) for SolarWinds® RMM with Integrated Endpoint Detection and Response (EDR). The RC will begin rolling out September 18th, and will be available in all territories by the end of next week. The SolarWinds EDR … Continue reading

Posted in MSP Remote Monitoring & Management release notes

MSP Manager Mobile Update

Hello all, We have released MSP Manager Mobile app version 4.3.  This mobile app release applies to both Android and iOS.  In this release, the following issues were resolved:

Posted in MSP Manager

SolarWinds EDR: “Liberty” Update Pre-Release Announcement

We are pleased to announce that on Sunday, September 13, 2020, the SolarWinds Endpoint Detection and Response (EDR) product will be updated to the SentinelOne “Liberty” release. This release delivers significant enhancements to the management console, as well as an … Continue reading

Posted in MSP Remote Monitoring & Management release notes

Advanced Notice: Update to RMM Managed Antivirus Bitdefender (MAV-BD)

Please be advised we will be publishing an update for Managed Antivirus MAV-BD available for all Modern Windows Operating Systems (Windows 7+ Windows Server 2008R2+) starting September 14th, available in all territories by the end of the week. This release … Continue reading

Posted in MSP Remote Monitoring & Management

SolarWinds RMM: Remote Background Manager for Mac, Take Control Session Auto-Record, Patch Management Updates

Remote Background Manager for Mac In this week’s release, we’re excited to add the ability for you to run Remote Background Manager sessions on Mac workstations. It works exactly the same as for Windows: You can enable RBM on an … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

Take Control: September Customer Service Release

In keeping with our commitment to prioritize Customer Service, we are happy to announce the that we have updates for our Mac Viewer, our Linux Agent and our iOS console.   The Mac Viewer changes will be made available to all Take Control partners – those using Take Control integrated with RMM … Continue reading

Posted in Solarwinds Take Control

MSP Manager Update – Knowledge Passwords, Task Display, Workspace Fit to Screen, Location in Reports, QBD Mappings

Let’s get straight to the point about passwords in Knowledge, is what you asked of us.  So we made sure you could access your passwords in-line in your Knowledge list.  What a time saver!  You can still create templates with … Continue reading

Posted in MSP Manager