Monthly Archives: October 2020

SolarWinds RMM: Scheduled Maintenance October 28th – UK & EMEA Territories – POSTPONED

** Update 28 Oct: Please note the maintenance work has been postponed ** Please note that on Wednesday October 28th we’ll be undertaking technical maintenance work that will affect the UK and EMEA territories*. During the scheduled maintenance window, the … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management service updates

SolarWinds RMM: Introducing Performance Monitoring Checks for Workstations

Performance Monitoring Checks for Workstations We’re pleased to let you know that in this week’s update, we are introducing a set of checks for workstations that were previously only available for servers: With the latest Windows RC Agent, you’re now … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

SolarWinds Passportal: Service Update 2020.10.22

Bug Fix: Removed the quotation marks the exporter was placing around each each cell when exporting credentials Bug Fix: Returned the Launch Remote Session button to Assets synced in from SolarWinds RMM. Bug Fix: New Autotask PSA Contacts and Locations … Continue reading

Posted in Passportal | Tagged ,

SolarWinds RMM: Reminder – Scheduled Maintenance October 24 with IP Address Change – Germany Territory

Per the previous post, please note that on Saturday October 24th we’ll be undertaking technical migration work for the German territory. During the scheduled maintenance window, the RMM console and agent monitoring will be offline. All services will automatically resume … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management service updates

SolarWinds Take Control Coming Soon: October Enhancements

We are delighted to introduce our latest set of releases for SolarWinds Take Control. In this line-up, we have updates for both Integrated Take Control (in RMM and N-central) and standalone Take Control and Take Control Plus. All the details… … Continue reading

Posted in Solarwinds Take Control

UPDATE: Emergency Publish is now underway for RMM Managed AV (Mav-BD) -Experiencing Issues with Recent Windows Update

An emergency publish is now underway for RMM Managed AV (Mav-BD). This publish (MAV-BD 6.6.18.266) is available for Update & Fresh Install.

Posted in MSP Remote Monitoring & Management release notes

SolarWinds RMM: Scheduled Maintenance October 24 with IP Address Change – Germany Territory

Please note that on Saturday October 24th we’ll be undertaking technical migration work for the Germany territory. During the scheduled maintenance window, the RMM console and agent monitoring will be offline. All services will automatically resume once the maintenance is … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

RMM – Managed AV (Mav-BD) Experiencing Issues with Recent Windows Update

Please be advised that we are currently experiencing an issue with RMM Managed AV – Bitdefender (MAV-BD). Following a recent upgrade of Windows containing KB4580347 or KB4579311, released Tuesday October 13, Bitdefender encountered failed agent installations caused by a failed … Continue reading

Posted in MSP Remote Monitoring & Management release notes, MSP Remote Monitoring & Management service updates

SolarWinds RMM: macOS ‘Big Sur’ Support in New Mac Agent, Upgrades for Take Control TeamViewer and Automation Manager

New Mac Agent with Support for macOS 11 ‘Big Sur’ Today we are excited to announce RMM Agent for Mac 3.6.0 RC. It’s a small but important update, especially with the timing of Apple’s October announcements. This is our first … Continue reading

Posted in MSP Remote Monitoring & Management release notes

SolarWinds RMM: New Linux GA Agent, Monitoring Templates Update, Upcoming TeamViewer Take Control Upgrade

We have another release go out the door this week, but before we get started, here is a quick recap of all the new features we put out in the month of September! And here are the highlights of the … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes