N-central Remote Control Outage – RDP/SSH/Web Page

We are currently experiencing an issue impacting the use of RDP, SSH and Web Page remote control in N-central. The failure message indicates that the digital certificate used by the Java-based remote control launcher has been revoked.

N-central versions 2020.1 and higher will experience issues with SSH and Web Page remote control. N-central versions 12.3 and earlier (including all service packs and hot fixes) will experience issues with RDP, SSH, and Web Page remote control.

Update: Our Engineering team have developed a code drop for this issue. Please contact Support to have them apply it to your N-central server.

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