Author Archives: Brian J Best

About Brian J Best

Founder/Chairman, BestMacs Apple Strategist, SolarWinds MSP

SolarWinds RMM: Notice of Mac-MSP Discontinuation

RMM Agent 3 for Mac was released to GA in September 2018. Included among its features were Automated Tasks designed to replace the functionality found in Mac-MSP. It is now time to discontinue the infrastructure associated with Mac-MSP. Agents remaining … Continue reading

Posted in MSP Remote Monitoring & Management release notes

SolarWinds RMM: New Mac RC Agent with Backup Documents

Following the release of Agent 3 GA, the Mac team at SolarWinds MSP is excited to bring you a release candidate of Agent 3.1.0 for Mac which includes the SolarWinds®Backup Documents feature. If you don’t already know, SolarWinds Backup Documents … Continue reading

Posted in MSP Remote Monitoring & Management release notes

SolarWinds RMM: Mac Agent 3.0 Release Candidate (RC) Now Available

We’re pleased to announce a brand new RMM Agent for Mac,  v3.0, as the new release candidate agent. With this update, we’re bringing the functionality of the standalone Mac-MSP interface into the RMM dashboard, as we continue to ensure we offer … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

MSP RMM Release: Apple Mac Updates, New RC Agents for Mac and Windows

We’re pleased to let you know the latest Dashboard release is now rolling out to the first set of territories, with a set of improvements for Apple Mac, including a new Mac OS RC as well as a new Windows … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

Releasing Today: Mac-MSP v2.6.2 featuring Risk Intelligence

Today we are excited to bring you another step in our commitment to being the best ITSM solution for supporting the Mac: Mac-MSP 2.6.2 bundled with MAX Remote Management.No doubt by now you have heard of our awesome MAX Risk Intelligence … Continue reading

Posted in MSP Remote Monitoring & Management release notes

MAX RM Release: OS X Agent 1.5, including Mac-MSP

Today we are excited to bring you the next step in our commitment to being the best ITSM solution for supporting the Mac: MAX RM’s OS X Agent, v1.5 Most notably this release includes our best-in-class Mac-MSP solution for automated … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes, MSP Remote Monitoring & Management service updates