Author Archives: brianmackie

MSP RMM: ‘Network Devices’ Service Issue, Europe & UK Regions – Resolved

Posted on June 23, 2017

We’re pleased to confirm that the service issue affecting the ‘Network Devices’ tab in the RMM Dashboard for customers in the UK and European regions has been resolved. Thank you for your patience while we worked with our hosting partner to investigate … Continue reading →

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management service updates

MSP RMM: ‘Network Devices’ Service Issue, Europe & UK Regions

Posted on June 23, 2017

We’re experiencing a service issue with the ‘Network Devices’ section in the Remote Monitoring & Management Dashboard. The feature is currently not loading for customers in the UK, Ireland and most of mainland Europe, except for Germany where service is … Continue reading →

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management service updates

MSP RMM: Service Release, June 20th – Completed

Posted on June 22, 2017

In follow-up to our previous post, we’re pleased to confirm that Dashboard v6.43.1 is now available to all customers in all regions. Please see the release notes below for what’s included in this week’s MSP Remote Monitoring & Management update. … Continue reading →

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

MSP RMM: Service Release, June 20th

Posted on June 20, 2017

We’re pleased to let you know the next MSP Remote Monitoring & Management dashboard release is rolling out to the first set of territories. This week’s update contains a set of customer service improvements and bug fixes. The release will … Continue reading →

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

MSP RMM: Service Release, June 6th – Completed

Posted on June 9, 2017

We’re pleased to confirm that this week’s MSP Remote Monitoring & Management release is now available to customers in the US and Americas region as well, completing the rollout of Dashboard v6.42.1 and macOS Agent 2.1.2. Here are the release … Continue reading →

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

MSP RMM: Service Release, June 6th – Update

Posted on June 8, 2017

Further to yesterday’s post, we’re pleased to confirm Dashboard v6.42.1 and macOS Agent v2.1.2 are now available to all customers in the European region, including Germany, Benelux, France, and the UK. The release will go out to the US and … Continue reading →

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

MSP RMM: Service Release, June 6th

Posted on June 6, 2017

We’re pleased to let you know the next MSP Remote Monitoring & Management service release is currently rolling out to the first set of territories. This week’s release is entirely focused on customer service improvements and bug fixes, and includes … Continue reading →

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes