Author Archives: brianmackie

SolarWinds RMM: Backup & Recovery Upgrade to v17.9

We’re pleased to announce version 17.9 of SolarWinds Backup is currently available in RC mode for SolarWinds RMM. Newly created backup accounts running RC Agent 10.7.0 and up, including all new Backup & Recovery “Documents” accounts, will automatically install and … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

SolarWinds RMM: Service Release with Updates to Windows GA and RC Agents

We’re pleased to confirm the latest SolarWinds RMM release is now available in all territories. This includes an update to the GA and RC Agents for Windows, with the release of Agent 10.6.1 to GA and 10.7.1 to RC. Please … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

SolarWinds RMM: Enhanced Windows 10 Support in Patch Management, Automated Tasks for Macs (RC), Backup & Recovery ‘Documents’ for Workstations (RC) – COMPLETED

We’re pleased to confirm that the latest Dashboard release is now also available in the US and Americas region, completing the rollout of this update. Now, with the new macOS RC Agent, you’re able to upload your own custom scripts … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

SolarWinds RMM: Enhanced Windows 10 Support in Patch Management, Automated Tasks for Macs (RC), Backup & Recovery ‘Documents’ for Workstations (RC) – UPDATE

We’re pleased to confirm that the RMM update we announced last week is now available to customers in all of the European territories.  We’ll shortly be updating the dashboard for customers in the US and Americas region as well, we’ll … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

SolarWinds RMM: Enhanced Windows 10 Support in Patch Management, Automated Tasks for Macs (RC), Backup & Recovery ‘Documents’ for Workstations (RC)

We’re pleased to announce several much-requested feature enhancements in this week’s RMM release, with improvements to Patch Management, Apple Mac management, and Backup & Recovery. Here’s what’s in store: Introducing support for Windows 10 ‘Feature Updates’ in Patch Management The … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

Advisory Note: Bad Rabbit Ransomware

The latest malware threat Bad Rabbit appears to be a Petya/NotPetya variant sharing approximately 67% of its code with known Petya DLL’s.  At the moment, it seems to be primarily targeting organizations in Russia and Eastern Europe but could easily … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management service updates

SolarWinds RMM: MSP Anywhere Take Control enhancements for Windows, macOS, and a new Linux Viewer

Following yesterday’s update announcing a set of improvements for MSP Anywhere Take Control , we are very pleased to advise that this is now in the process of being rolled out to the Hong Kong and Australia territories, with the … Continue reading

Posted in MSP Remote Monitoring & Management service updates