Author Archives: brianmackie

MSP Manager Backend Update 3.6.1

An update to the backend API and identity systems to resolve an issue with user account registration to the cluster, which is causing an issue with user creation and logins, is being published at 9am GMT on February 20th. The … Continue reading

Posted in MSP Manager

SolarWinds RMM: Dashboard Service Release, Feb 16th

We’re pleased to confirm the latest SolarWinds RMM release is now available to customers in all territories. This week’s update contains a set of customer service improvements, see release notes below for details.

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

SolarWinds RMM: Updated RMM Mobile Apps with 2FA Support

We’re pleased to let you know we’re in the process of releasing an update to the iOS® and Android® mobile apps for SolarWinds® RMM. The new apps should become available in their respective app and play stores over the coming hours.  … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

SolarWinds RMM: Dashboard Service Release, Feb 9th

We’re pleased to confirm the latest SolarWinds RMM release is now available to customers in all territories. This week’s update contains a set of customer service improvements, see release notes below for details. We also just completed the rollout of … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

SolarWinds MSP: Updated Login System for RMM, MSP Manager, Risk Intelligence

We’re pleased to confirm that the new login system we announced last week is now live for all RMM, Risk Intelligence, and MSP Manager customers who have the RMM integration. The new login system adds greater consistency and security to our … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

Coming Soon to SolarWinds MSP: Updated Login System for RMM, MSP Manager, Risk Intelligence

We’re pleased to announce that we’re about to start a phased rollout of a new login system for some of the SolarWinds MSP products. The new login adds greater consistency and security to our services. It also lays the groundwork … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

SolarWinds RMM: Dashboard Service Release with new Windows RC Agent, Jan 25th

We’re pleased to confirm the latest SolarWinds RMM release is now available to customers in all territories. This week’s update contains a set of customer service improvements, including a new Windows RC Agent, v10.7.4. Here are the release notes… Summary … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes