Author Archives: brianmackie

SolarWinds RMM: Security Notice Regarding An Agent Vulnerability Pre v10.8.9

A vulnerability was recently reported in RMM Windows Agent versions prior to version 10.8.9, that, if successfully exploited, could allow a local user to replace files, elevate their privilege, and execute arbitrary commands. This vulnerability was responsibly disclosed to SolarWinds … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

SolarWinds RMM: Managed Antivirus Policy Permissions for Co-Managed IT, Linux Agent 2.0 GA

First up, here’s a quick recap of all the recent feature enhancements in RMM, including the brand new ‘Active Issues’ workflow that is now available in all the territories. We’re also mid-way through releasing the new ‘Unmonitored Devices’ view, so … Continue reading

Posted in MSP Remote Monitoring & Management release notes

SolarWinds RMM: Service Release with Linux Agent Update

Today we are shipping a new release candidate of the RMM Linux, v2.0.1. This builds on the previous RC by supporting upgrades of existing Linux devices with agent version 1.0.4, thereby preserving the history and status of the device in … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

SolarWinds RMM: Coming Soon – New Workflows for ‘Active Issues’ and ‘Unmonitored Devices’, Plus Feature & Patch Management Updates

We’re pleased to let you know that we’re putting the finishing touches on a couple of exciting new workflows: ‘Active Issues’, to help you manage failed checks across your estate, and ‘Unmonitored Devices’, to make it easier to detect and … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

SolarWinds RMM: New Linux Agent v2.0 (RC) With Support For Latest Linux Distributions, Automated Tasks and More

We’re excited to announce that we are introducing a new release candidate of the RMM Agent for Linux, Linux Agent v2.0.  This is a full upgrade of the Linux Agent that leverages the codebase of our latest Mac Agent, and … Continue reading

Posted in MSP Remote Monitoring & Management release notes

SolarWinds RMM: Scheduled Maintenance June 13th with IP Address Change – Hong Kong Territory

Please note that on Saturday 13th June we’ll be undertaking technical migration work for the Hong Kong territory. During the scheduled maintenance window, the RMM dashboard and agent monitoring will be offline. All services will automatically resume once the maintenance … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

SolarWinds RMM: Service Release with New Windows GA Agent

We’re pleased to let you know that this week’s RMM release is currently rolling out across the territories, and is expected to be available to all partners by Thursday. In this update we are promoting the Windows 10.9.12 Agent to … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

SolarWinds RMM: Service Release with Patch Management Engine and Check Clearing Update

We’re pleased to share the latest set of improvements in RMM, along with recap a of all the items we released in April – click the video for a quick 3 minute overview of last month’s highlights:   This week, … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

SolarWinds RMM: Service Release with 2FA Reset Enhancement

We’re pleased to announce that we’re currently rolling out a very nice improvement to the way RMM supports Two-Factor Authentication resets. This helps partners in the event a user has upgraded or lost their phone and no longer has the … Continue reading

Posted in MSP Remote Monitoring & Management release notes

SolarWinds RMM: Service Release with Patch Management and Managed Antivirus Updates

We’re pleased to let you know that this week’s RMM release is now available in all the territories. In this update we have a new Patch Management Engine along with a couple of improvements for Managed Antivirus. Note that devices … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes