Author Archives: brianmackie

SolarWinds RMM: New Windows RC Agent, April 9th

We’re pleased to let you know we’ve made a new Windows RC Agent available, v10.7.6. The RC Agent addresses a Backup & Recovery version issue with the 10.7.5 GA Agent, whereby it’s trying to install Backup v17.9 on devices that … Continue reading

Posted in MSP Remote Monitoring & Management release notes

SolarWinds RMM: Features and Updates Release, March 30th

We’re pleased to share the details of this week’s SolarWinds RMM update, which contains a set of customer support bug fixes and feature improvements, including a couple of updates for NetPath, the newly released feature that allows you to monitor … Continue reading

Posted in MSP Remote Monitoring & Management release notes

SolarWinds RMM: New GA Agent v10.7.5, Backup & Recovery v18.2

We’re pleased to let you know we’ll be updating the Windows agent in this week’s SolarWinds RMM release, promoting v10.7.5 to be the new Generally Available (GA) agent. In addition, we’ve just released a Backup & Recovery version update for … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

SolarWinds RMM: Features and Updates Release, Mar 16

We’re pleased to share the details of this week’s RMM update, which contains a set of customer support bug fixes. We’re also happy to confirm that the staged roll-out of the RMM security enhancements was completed last week, and all … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

SolarWinds RMM: Enhancements to Security Options – Now Live

UPDATE MARCH 12: We’re pleased to confirm the enhancements highlighted below are now available to all customers. Last week’s release also included an update to the username dropdown menu that shows at the top-right of the screen: a user can … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

SolarWinds RMM: Weekly Features & Updates Release

We’re pleased to share the latest set of updates for SolarWinds RMM, including a new Windows RC Agent and a set of customer support bug fixes. The release also contains an update to the “Approved IP Addresses” list under 

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

MSP Manager Backend Update 3.6.1

An update to the backend API and identity systems to resolve an issue with user account registration to the cluster, which is causing an issue with user creation and logins, is being published at 9am GMT on February 20th. The … Continue reading

Posted in MSP Manager