Author Archives: brianmackie

SolarWinds RMM: New Remote Background Management GA with Windows 10.9.5 Agent

Hot on the heels of the announcement just earlier of the Passportal integration with Take Control in RMM, we’re pleased to let you know that the new Remote Background Management feature now becomes generally available (GA), as the latest Windows … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

SolarWinds RMM: Service Release with Managed Antivirus (Bitdefender) Updates

We’re pleased to let you know that this week’s RMM update includes a set of updates for Managed Antivirus (Bitdefender), including these two updates: RMM Managed Antivirus (MAV-BD) has introduced a new threat reporting action for potentially unwanted applications (PUAs) … Continue reading

Posted in MSP Remote Monitoring & Management release notes

SolarWinds RMM: New Windows 10.9.5 RC Agent, Backup Manager 19.3, and the User Manual Gets a Refresh

We’re pleased to let you know that we’re rolling out a new Windows RC Agent, v10.9.5, with updates to the new Remote Background Management feature we released a few weeks ago. The new RC Agent is expected to be available … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

SolarWinds RMM: Mac Agent Updates, Improvement to Network Devices

We’re pleased to announce that we’re rolling out a new Mac Agent this week, v3.3.0 RC, with several features, bug fixes and performance updates. We’re also making Agent v3.2.1 the new GA Agent for Mac workstations. This update is expected … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

SolarWinds RMM: Coming Soon – UI Design Improvements with New Customer Search Box

We’re pleased to let you know that we’ll soon be releasing a set of “look & feel” updates to RMM’s user interface. The UI enhancements are mainly cosmetic in nature and help to give RMM a fresher, more up-to-date look. … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

SolarWinds RMM: Service Release with New Windows RC Agent

In this week’s RMM release, we’re making a new Windows RC Agent available, with bug fixes and performance improvements. Here are the details for this week’s release… Summary for Service Release – Service release with new Windows RC Agent – … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

SolarWinds RMM: New Features for the At-a-Glance Dashboard

We’re pleased to let you know that we’re rolling out a set of updates this week to the recently introduced graphical dashboard in RMM, as we continue to enhance this area based on the great customer feedback we received. In … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes