Author Archives: carlagajdecki

Advance Notice: Update for RMM Managed Antivirus Bitdefender (MAV-BD) 6.6.21.329 scheduled for week of January 18th

Posted on January 15, 2021 by carlagajdecki

Please be advised we will be pushing an update for Managed Antivirus MAV-BD v6.6.23.329 available for all Modern Windows Operating Systems (Windows 7+ Windows Server 2008 R2+) starting Tuesday January 19th, available in all territories by the end of the … Continue reading →

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UPDATE: Digital Certificate Revocation Date Change

Posted on December 18, 2020 by carlagajdecki

As an update to our previous notification, we have just received an extension on the revocation date of our current digital certificate to March 8 February 22, 2021, 11:59 PST. As posted on our Release Notes site (https://status.solarwindsmsp.com/2020/12/18/digital-certificate-update-for-msp-products-2/), we made … Continue reading →

Posted in Backup & Recovery, Backup & Recovery (N-Central), Backup & Recovery (RMM), Backup & Recovery (Standalone), Backup & Recovery release notes, Backup & Recovery service updates, Mail Assure, MSP Anywhere, MSP Mail, MSP Mail release notes, MSP Mail service updates, MSP Manager, MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes, MSP Remote Monitoring & Management service updates, MSP Service Desk, MSP Service Desk release notes, MSP Service Desk service updates, N-central, Passportal, Risk Intelligence, Risk Intelligence release notes, Risk Intelligence service updates, Security Notices, Solarwinds Take Control | Comments Off on UPDATE: Digital Certificate Revocation Date Change

Digital Certificate Update for MSP Products

Posted on December 18, 2020 by carlagajdecki

As posted here: https://status.solarwindsmsp.com/2020/12/17/digital-certificate-update-for-msp-products/, we made the decision to digitally re-sign some of our products and have requested (and received) a new digital certificate, which reflects a recertification of the authenticity of SolarWinds products, both current and future. As an … Continue reading →

Posted in Backup & Recovery, Backup & Recovery (N-Central), Backup & Recovery (RMM), Backup & Recovery (Standalone), Backup & Recovery release notes, Backup & Recovery service updates, Mail Assure, MSP Anywhere, MSP Mail, MSP Mail release notes, MSP Mail service updates, MSP Manager, MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes, MSP Remote Monitoring & Management service updates, MSP Service Desk, MSP Service Desk release notes, MSP Service Desk service updates, N-central, Passportal, Risk Intelligence, Risk Intelligence release notes, Risk Intelligence service updates, Security Notices, Solarwinds Take Control | Comments Off on Digital Certificate Update for MSP Products

Digital Certificate Update for MSP Products

Posted on December 17, 2020 by carlagajdecki

As you know, our systems experienced a supply chain attack on SolarWinds® Orion® Platform software, 2019.4 HF 5, 2020.2 with no hotfix installed,and 2020.2 HF 1. Based upon our current investigation, we have found no evidence that our SolarWinds MSP … Continue reading →

Posted in Backup & Recovery, Backup & Recovery (N-Central), Backup & Recovery (RMM), Backup & Recovery (Standalone), Backup & Recovery release notes, Backup & Recovery service updates, Mail Assure, MSP Anywhere, MSP Mail, MSP Mail release notes, MSP Mail service updates, MSP Manager, MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes, MSP Remote Monitoring & Management service updates, MSP Service Desk, MSP Service Desk release notes, MSP Service Desk service updates, Passportal, Risk Intelligence, Risk Intelligence release notes, Risk Intelligence service updates, Security Notices, Solarwinds Take Control | Comments Off on Digital Certificate Update for MSP Products

EDR UK & EMEA: Scheduled Maintenance – December 16th

Posted on December 10, 2020 by carlagajdecki

Please note that on Wednesday December 16th we will be undertaking technical migration work for the UK & EMEA Endpoint Detection and Response (EDR) Territory. During the scheduled maintenance window, the EDR Management console will be unavailable for both Standalone … Continue reading →

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Advanced Notice: Update to RMM Managed Antivirus Bitdefender (MAV-BD)

Posted on December 4, 2020 by carlagajdecki

Please be advised we will be publishing an update for Managed Antivirus MAV-BD v6.6.21.304 starting Tuesday December 8th, available in all territories by the end of the week. This release provides an update to our MAV-BD agent to 51.6.2.5

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Update for RMM Managed Antivirus Bitdefender (MAV-BD) 6.6.21.304 scheduled for week of December 2nd

Posted on November 27, 2020 by carlagajdecki

Please be advised we will be pushing an update for Managed Antivirus MAV-BD v6.6.21.304 available for all Modern Windows Operating Systems (Windows 7+ Windows Server 2008 R2+) starting Wednesday December 2nd, available in all territories by the end of the … Continue reading →

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ADVANCE NOTICE: SolarWinds EDR: “Liberty SP5” and Agent Update Pre-Release Announcement

Posted on November 25, 2020 by carlagajdecki

We are pleased to announce that on Wednesday, December 2, 2020, the SolarWinds Endpoint Detection and Response (EDR) product will be updated to the SentinelOne “Liberty SP5” release. This release delivers significant enhancements to the management console, as well as … Continue reading →

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UPDATE: Emergency Publish is now underway for RMM Managed AV (Mav-BD) -Experiencing Issues with Recent Windows Update

Posted on October 16, 2020 by carlagajdecki

An emergency publish is now underway for RMM Managed AV (Mav-BD). This publish (MAV-BD 6.6.18.266) is available for Update & Fresh Install.

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RMM – Managed AV (Mav-BD) Experiencing Issues with Recent Windows Update

Posted on October 15, 2020 by carlagajdecki

Please be advised that we are currently experiencing an issue with RMM Managed AV – Bitdefender (MAV-BD). Following a recent upgrade of Windows containing KB4580347 or KB4579311, released Tuesday October 13, Bitdefender encountered failed agent installations caused by a failed … Continue reading →

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