Author Archives: Gerry O'Donnell

SolarWinds Take Control: January Releases

We are very pleased to introduce our latest set of releases for SolarWinds Take Control standalone. This release represents a significant milestone for Take Control as it allows us to introduce our latest Mac components. All the details..

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SolarWinds Take Control: Digital Certificate Update

Following our previous communication regarding digital certificates of MSP products, we’re posting an update to all existing Take Control Windows components: Agents, Viewers, Consoles & Applets, from version 7.00.20 to 7.00.21. These updates are being made immediately available to standalone … Continue reading

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SolarWinds Take Control: December Mac Enhancements

We are very pleased to line up our next set of Mac releases for SolarWinds Take Control. All the details… This release is dedicated to Customer Service Priorities, and will be made available to all Take Control partners – those … Continue reading

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SolarWinds Take Control: October Enhancements

We are delighted to introduce our latest set of releases for SolarWinds Take Control. In this line-up, we have updates for both Integrated Take Control (in RMM and N-central) and standalone Take Control and Take Control Plus. All the details… … Continue reading

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Take Control: September Customer Service Release

In keeping with our commitment to prioritize Customer Service, we are happy to announce the that we have updates for our Mac Viewer, our Linux Agent and our iOS console.   The Mac Viewer changes will be made available to all Take Control partners – those using Take Control integrated with RMM … Continue reading

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SolarWinds Take Control: August Service Release

We’re delighted to announce that our new Command Prompt release is rolling out to for Take Control standalone partners in all territories.  In follow up to this release, we’re also very pleased to begin the roll-out of a series of partner-facing enhancements for the Admin Area, End user Mac Viewer, and Linux Agent. The Linux agent … Continue reading

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SolarWinds Take Control: A Vastly Improved Command Prompt Environment

Partner success and satisfaction remain key drivers for SolarWinds Take Control, and so too does innovation; the ability to approach market problems and devise new ways to tackle them.   In this release, we are introducing such an innovation: the new Take Control Command prompt:  Take Control has always offered … Continue reading

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SolarWinds Take Control: 6.00.17 Mac updates

We are pleased to introduce our latest Take Control Mac Agent Improvements. This release has been inspired by client feedback and is an area of real focus for us.   This release brings not only a major revision to the UI presentation of … Continue reading

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SolarWinds RMM: Scheduled Maintenance August 15 with IP Address Change – Australia Territory

Please note that on Saturday August 15 we’ll be undertaking technical migration work for the Australia territory. During the scheduled maintenance window, the RMM console and agent monitoring will be offline. All services will automatically resume once the maintenance is … Continue reading

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SolarWinds Take Control: Security First Call to Action

Following from our recent post, we remain on target to make multifactor authentication mandatory for SolarWinds Take Control. In response to recent feedback however, for the time being only Master and Administration accounts will be required to enable MFA. We … Continue reading

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