Author Archives: Gerry O'Donnell

SolarWinds Take Control: August Service Release

We’re delighted to announce that our new Command Prompt release is rolling out to For Take Control standalone partners in all territories.  In follow up to this release, we’re also very pleased to begin the rollout of a series of partner-facing enhancements for the Admin Area, End user Mac Viewer, and Linux Agent. The Linux agent … Continue reading

Posted in Solarwinds Take Control

SolarWinds Take Control: A Vastly Improved Command Prompt Environment – Coming Soon!

Partner success and satisfaction remain key drivers for SolarWinds Take Control, and so too does innovation; the ability to approach market problems and devise new ways to tackle them.   In this release, we are introducing such an innovation: the new Take Control Command prompt:  Take control has always offered … Continue reading

Posted in Solarwinds Take Control

SolarWinds Take Control: 6.00.17 Mac updates

We are pleased to introduce our latest Take Control Mac Agent Improvements. This release has been inspired by client feedback and is an area of real focus for us.   This release brings not only a major revision to the UI presentation of … Continue reading

Posted in Solarwinds Take Control

SolarWinds RMM: Scheduled Maintenance August 15 with IP Address Change – Australia Territory

Please note that on Saturday August 15 we’ll be undertaking technical migration work for the Australia territory. During the scheduled maintenance window, the RMM console and agent monitoring will be offline. All services will automatically resume once the maintenance is … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes

SolarWinds Take Control: Security First Call to Action

Following from our recent post, we remain on target to make multifactor authentication mandatory for SolarWinds Take Control. In response to recent feedback however, for the time being only Master and Administration accounts will be required to enable MFA. We … Continue reading

Posted in Solarwinds Take Control

SolarWinds Take Control: Security First Follow Up

In our last post, we let you know that we are making multifactor authentication (MFA) mandatory to log into the Take Control Tech Console, or Administration Area. We have seen a sharp increase in the number of password attacks on … Continue reading

Posted in Solarwinds Take Control

SolarWinds Take Control: Security First

Starting this month, we will begin requiring that multi-factor authentication (MFA) be enabled by all users to access either the SolarWinds Take Control Administration Area or the Desktop Console. We’re doing this because security matters now more than ever. The … Continue reading

Posted in MSP Remote Monitoring & Management release notes

SolarWinds Take Control: New May Releases

In this release of standalone SolarWinds Take Control, we are delighted to showcase major revisions to both our Android Applet and our Admin Area. All the details…

Posted in Solarwinds Take Control

SolarWinds Take Control: 7.00.13 for Windows

This week, we’re delighted to announce the latest set of releases for SolarWinds Take Control. In this line-up, we have updates for both Integrated Take Control (in RMM and N-central) and standalone Take Control and Take Control Plus. And if … Continue reading

Posted in MSP Remote Monitoring & Management release notes, Solarwinds Take Control

SolarWinds RMM: PSA Integration Enhancements, March Release Video

We’d like to start with a quick video recap of the RMM product updates we put out in March, including of course Disk Encryption Manager! Here’s the summary:   Back to this week’s release, we’re delighted to introduce another set … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes