Author Archives: igibbonsgfi

Resolved: Managed Online Backup Installation Failing in UK and Europe

Hi, The issue has now been resolved. Once again, sorry for any inconvenience this may have caused. GFI MAX Team  

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management service updates

Managed Online Backup Installation Failing in UK and Europe

Hi, There is currently an issue affecting the creation of backup accounts for the following countries: United Kingdom Ireland Greece Norway Faroe Islands Finland Sweden Channel Islands We are currently investigating and will resolve the problem as soon as possible. … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management service updates

Dashboard v5.39.1 and Agent v.9.2.3 GA

Hi Everyone,¬† I am pleased to announce that we have a minor Dashboard and Agent release going out tonight to add support for backup product AppAssure v5 and to address a few bugs. The update will be available to customers … Continue reading

Posted in MSP Remote Monitoring & Management release notes

Dashboard v5.39 and Agent v9.2.2 – MDM Beta 2 and more…

Hi Everyone, I am pleased to announce that Dashboard v5.39 and Agent v9.2.2 are being released overnight, so that they will be available in advance of the working day tomorrow, Tuesday 5th November. This update introduces a couple of key … Continue reading

Posted in MSP Remote Monitoring & Management service updates

GFI MAX RemoteManagement Dashboard v5.37.2

Hi everyone, Dashboard v5.37.2 will be release to all territories before the start of business Thursday 26th September. Confirmed release notes as follows: Dashboard v5.37.2 BUGFIX: Restore Back button in Asset Tracking Software List BUGFIX: Correctly filter Software by selected … Continue reading

Posted in MSP Remote Monitoring & Management service updates

GFI MAX RemoteManagement Dashboard v5.37.1 & v5.37.2

Hi everyone, Dashboard v5.37.1 is about to be deployed to all territories. This is a small bug-fix release that mainly restores the persistent user session again. Dashboard v5.37 removed a regular fetch of data from the server which kept the … Continue reading

Posted in MSP Remote Monitoring & Management service updates

Dashboard v5.37 and MDM Beta1 – Scheduled Release

Hi everybody, I am very pleased to announce that Dashboard v5.37 and MDM Beta1 is now ready for deployment and will be available in all territories before the start of business tomorrow, 20th¬†September 2013. Apologies for the delay and thank … Continue reading

Posted in MSP Remote Monitoring & Management service updates