Author Archives: Marcin Praczko

MAXfocus RM – US Instance – Scheduled maintenance

he LogicNow technology team will be performing brief infrastructure maintenance on the MaxFocus RM US dashboard Saturday morning beginning at 3:30am US Eastern Time and lasting no longer than 15 minutes. During this time, dashboard users may be logged out … Continue reading

Posted in MSP Remote Monitoring & Management service updates

MAX RM – US Instance – new SSL certificates

As we strive to maintain secure communication between the Agent and our infrastructure, we will be retiring some SSL certificates on upload servers. These will be replaced by wildcard/UC certificates (*.systemmonitor.us) already used elsewhere. We do not anticipate general problems. … Continue reading

Posted in MSP Remote Monitoring & Management service updates

MAX RM EU – Systems Maintenance, Saturday July 11th

The MaxFocus team will be performing brief maintenance at 22:00 BST (UTC+1) – 2015/07/11 in the EU territory for approximately 5 minutes. Dashboard access will be affected at this time. Thank you for your patience as we continue to improve … Continue reading

Posted in MSP Remote Monitoring & Management service updates

MAX RM – Systems Maintenance, Thursday July 9th

The MaxFocus team will be performing brief maintenance at 22:00 BST (UTC+1) – 2015/07/09 in the EU and DE territories for approximately 5 minutes. Dashboard access will be affected at this time. Thank you for your patience as we continue … Continue reading

Posted in MSP Remote Monitoring & Management service updates

MAXfocus RM – UK Instance – new SSL certificates

As we strive to maintain secure communication between the Agent and our infrastructure, we will be retiring some SSL certificates on upload servers. These will be replaced by wildcard/UC certificates (*.systemmonitor.co.uk) already used elsewhere. We do not anticipate general problems. However, … Continue reading

Posted in MSP Remote Monitoring & Management

MAX ServiceDesk EMEA – Maintenance

Dear Customers We are planning scheduled maintenance on our EMEA ServiceDesk instance on the evening of 9th June at 7PM GMT. This may lead to up to 30 minutes of the web application being unavailable. We apologies for any inconvenience … Continue reading

Posted in MSP Service Desk

GFI MAX RemoteManagement – EU instance scheduled maintenance – complete

Dear customers, This maintenance has been done on scheduled time with minimum impact to our service. Best regards, GFI Max Team.

Posted in MSP Remote Monitoring & Management service updates

GFI MAX RemoteManagement – EU instance scheduled maintenance

Dear customers, we would like to announce a scheduled maintenance overnight from Wednesday to Thursday at the times indicated below. We will be deploying a firewall hardware replacement. During this one hour maintenance window most services will be unavailable for … Continue reading

Posted in MSP Remote Monitoring & Management service updates

GFI MAX RM – EU Instance – new SSL certificates – complete

Dear customers, we would like to announce that replacing some SSL certificates with wildcard/UC certificates (*.systemmonior.eu.com) is complete. All maintenance went smoothly and with no disruption on service. Please do not hesitate contact with our support team if you have … Continue reading

Posted in MSP Remote Monitoring & Management service updates

GFI MAX RM – EU Instance – new SSL certificates

Hi, As we maintain secure communication between the Agent and our infrastructure, we will retire some SSL certificates on upload servers that will expire soon. They will be replaced by wildcard/UC certificates (*.systemmonitor.eu.com) already used elsewhere. While we do not … Continue reading

Posted in MSP Remote Monitoring & Management service updates